Who We Are
Stitch is the global leader in helping brands drive CRM performance through Braze and Databricks. We work with Fortune 1000 brands to design and execute martech-driven solutions and lifecycle marketing strategies that drive meaningful outcomes—producing award-winning work for brands like Taco Bell and e.l.f. cosmetics. Our fast-growing team spans the US, UK, and Canada.
We’re actively building the best customer relationship marketing (CRM) consultancy in the world. Not the biggest—the best. We’re looking for teammates who are energized by this challenge.
Who You Are
First and foremost, you’re motivated by impact. To be the best CRM consultancy in the world, we have to be motivated by performance—both in how our work drives outcomes for our customers, and for how our work drives outcomes for Stitch.
This means you’re not content with status quo—you’re always looking towards what’s next and seeking opportunities to grow yourself, grow our customers, and grow Stitch. You have relentless standards and uphold them unapologetically. You move nimbly, take ownership, drive things forward, and make the people around you better. If this sounds like you, you will thrive here.
Who Your Team Will Be
Stitchers come with diverse backgrounds and experiences—but we are tied together by our Common Threads. These are the values that define our Stitchers:
Form Lasting Bonds — We’re a people business. We consistently show up for our team, our partners, and our clients in ways that build trust and champion others.
Seek Solutions — We aren’t order takers. We’re solution designers. We solve problems, move fast, deliver excellence, and drive results. We always have a point of view.
Don’t Settle — We don’t accept the way things have always been done. We think bigger, pursue growth, and find motivation in the discomfort that scares most people away.
Take the Lead — We forge our own path without waiting for permission. We push boundaries, lead our team and customers, and find the answer when one doesn’t exist yet.
The Role
As a Technical Producer (our term for Email Developer at Stitch), you bridge campaign management and complex implementation. You own advanced Liquid development, Connected Content integrations, multi-channel Canvas builds, landing page development, and advanced Catalog use cases. As AI becomes more dominant in the development community, you are able to leverage AI-tools to gain efficiencies, reverse-engineer scripting languages during platform migrations, build dynamic content solutions, and lead discovery sessions that uncover requirements gaps before they become project risks. You mentor Consultant Technical Producers, set quality standards through your own work, and bring a point of view to every client conversation.
What You’ll Do
- Lead technical execution: multi-step Canvas builds with AI features, advanced segmentation, Connected Content integrations.
- Develop advanced Liquid: looping, nested conditionals, attribute segmentation, Connected Content calls, AI personalization tools.
- Build advanced Catalog use cases: exclusion lists, language translations, renderable content, preference center integration.
- Own landing page development—front-end HTML + CSS following best practices.
- Support or own gamification content development (In-App Messaging).
- Reverse-engineer scripting languages (AmpScript, HubL) for platform migration projects.
- Lead discovery sessions, identify requirements gaps, recommend KPIs, manage escalated clients.
- Create client-ready documentation with 0–1 review cycles. Build internal templates.
- Mentor Consultant Technical Producers on methodology, platform best practices, and client communication.
- Manage your time to meet billable targets of 36+ hours per week.
- Travel up to 20% for client meetings, workshops, and onsite engagements.
What You Bring
- Excellent HTML + CSS for email (client-ready, 1 QA round) and front-end development (landing pages).
- Advanced Liquid: personalization, looping, Connected Content, AI tools, independent troubleshooting.
- Advanced Catalogs: exclusion lists, translations, renderable content, preference center, product recs.
- Comfortable with all data types in Braze (including arrays and objects).
- Connected Content configuration and troubleshooting.
- Standard and basic Custom Preference Center development.
- Multi-language messaging support. Tag Management. Reporting and engagement metrics.
- Independent rendering troubleshooting (dark mode, Outlook, mobile). Escalate edge cases to AP.
- Performance testing and optimization.
Tools You’ll Use
- VS Code / Cursor.
- Postman.
- LucidChart.
- Litmus.
- Figma.
- Photoshop.
- ClickUp.
- Browser developer tools.
How You Consult
At Senior, you lead client relationships within your workstream. Your ability to translate technical complexity into business language is what makes you indispensable.
- Lead client meetings with confidence. Translate technical concepts into business language.
- Build relationships at multiple levels. Become the Technical Producer clients request by name.
- Bring recommendations, not just options. Identify expansion opportunities proactively.
- Manage scope professionally in partnership with Project Managers. Push back when a request won’t serve client goals.
- Own outcomes, not tasks. Lead without being asked.
- Share feedback with peers regularly that makes all of us better. Amplify your knowledge across the team.
What Success Looks Like
- Clients trust your technical judgment enough to give you autonomy.
- Your solutions push the boundaries of what clients thought was possible in Braze.
- Consultant Technical Producers you work with are leveling up because of your mentorship.
- You’re surfacing expansion opportunities and contributing to account growth.
Certifications You’ll Get
- Day 30: Braze Certified Marketing Specialist
- Day 30: Liquid Fundamentals Badge
- Day 30: Email Deliverability Badge
- Day 60: Braze Certified Developer
- Day 90: Braze Certified Marketing Strategy Expert
What You’ll Get at Stitch
- The opportunity to work within multiple Fortune 1000 brands across the retail, media, gaming, quick-service, financial services, travel, and healthcare industries.
- Working alongside the most concentrated group of Braze experts in the world—backed by more Braze credentials and experience than any other company across the globe.
- The ability to feel your impact and shape how Stitch grows as we continue to scale through hypergrowth.
- The chance to learn new technologies (like Braze, Databricks, and AI) and grow faster than you ever have before.
- Of course, we offer competitive compensation, benefits, and growth opportunities too.
Requirements
- 5–9 years of marketing technology consulting experience or applicable experience in email marketing and campaign development.
- Advanced HTML, CSS, and Liquid proficiency.
- Experience with marketing automation or customer engagement platforms. Braze experience is a plus, especially in email creation using Braze’s Drag and Drop Editor
- Client-facing experience within an agency or consultancy required. Experience mentoring junior team members.
- Advanced proficiency in AI code editors such as Cursor.
- Must be eligible to work in the United States without visa sponsorship.
Benefits
- Medical, dental, vision, and life insurance
- 401k with company match
- Flexible PTO policy
- Monthly tech stipend
- Paid parental leave
- In-person onboarding experience at our HQ in Indianapolis, Indiana
- Mental well-being support
