Job Title: Inside Sales Representative (ISR) – AI & Supply Chain Solutions Location India, Philippines, and LATAM (supporting North America & EMEA markets)Role Overview We are looking for a motivated and results-driven Inside Sales Representative (ISR) to support global sales efforts across North America and EMEA. This role focuses on generating and qualifying pipeline, engaging prospects, and driving early-stage sales for Agentic AI and Supply Chain / EDI solutions. The ideal candidate is a strong communicator, excels at outbound prospecting, and thrives in a fast-paced, metrics-driven environment.Key Responsibilities Pipeline Generation & Prospecting
Identify and engage prospective customers through outbound calls, emails, and social selling.
Generate qualified leads and build a strong sales pipeline for Account Executives.
Research target accounts, industries, and key decision-makers.
Lead Qualification
Qualify inbound and outbound leads based on defined criteria (ICP, need, budget, timeline).
Conduct discovery conversations to understand customer challenges and requirements.
Schedule meetings and demos for the sales team.
AI & Supply Chain Solution Positioning
Communicate value propositions for Agentic AI and Supply Chain / EDI services.
Articulate how solutions improve efficiency, visibility, and automation.
Handle initial objections and nurture prospects through early sales stages.
Sales Execution Support
Maintain accurate records of activities, leads, and opportunities in CRM.
Collaborate with Account Executives and Pre-Sales teams to progress deals.
Support follow-ups, proposals, and ongoing prospect engagement.
Market & Customer Engagement
Engage with prospects across North America and EMEA, adapting to regional nuances.
Participate in campaigns, webinars, and events to drive lead generation.
Gather market insights and customer feedback.
Performance & Metrics
Meet or exceed KPIs such as call volume, email outreach, meetings booked, and pipeline contribution.
Maintain high activity levels and consistent follow-through.
Qualifications Experience
1–5 years of experience in inside sales, business development, or lead generation.
Experience in IT services, SaaS, AI, or supply chain solutions is a plus.
Exposure to global markets (North America/EMEA) preferred.
Skills & Competencies
Strong communication and interpersonal skills (verbal and written).
Ability to handle high-volume outreach and multitask effectively.
Strong research and prospecting skills.
Basic understanding of sales processes and CRM tools (e.g., Salesforce, HubSpot).
Self-motivated, goal-oriented, and resilient.
Education
Bachelor’s degree in business, marketing, or a related field preferred.
What Success Looks Like
Consistent achievement of activity and pipeline generation targets.
High-quality lead qualification and conversion to opportunities.
Strong collaboration with sales teams to drive revenue outcomes.
Continuous improvement in outreach effectiveness and messaging.
Why Join Us
Opportunity to work in a fast-growing AI and supply chain technology space.
Exposure to global markets and enterprise customers.
Strong learning and career growth opportunities in sales.
