ExecutiveFull TimeEN
Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality.
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
Join Rocco Forte Hotels as a Night Luggage Porter, delivering exceptional service to guests. You’ll assist with luggage, ensure top-notch guest care, and collaborate with the Concierge team to create a welcoming atmosphere. With strong organizational skills and a customer-focused attitude, you’ll thrive in a fast-paced environment. We offer opportunities for growth within the Rocco Forte family.
As a valued part of the Forte family, you will:
Provide efficient luggage assistance to guests
Ensure high standards of guest care and service
Collaborate with the Concierge team and other hotel staff
Maintain a welcoming and professional atmosphere
Support smooth department operations alongside colleagues
Stay updated on industry trends and local experiences
Contribute to a positive guest experience at all times
Who We Are Looking For
We are seeking an enthusiastic and dedicated individuals who is passionate about celebrating the individuality of our hotels and guests. We are looking for a team member who brings:
A friendly, approachable individual passionate about guest service
Experience in a similar role, ideally in luxury hospitality
Strong communicator and team player
Knowledgeable about the local area and eager to share recommendations
Proactive with a can-do attitude and professional appearance
Flexible, adaptable, and committed to exceptional service
Proud to represent Rocco Forte Hotels and contribute to a world-class experience
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
Discounted rates across our collection of iconic hotels - £25/€30 per night
50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
Extensive learning and development opportunities
Meals on duty
Social activities and events
Recognition programs & Annual awards
Gym Membership Discounts
Enhanced Maternity & Paternity Pay
Pension Scheme
Season Ticket Loan / Cycle to Work Scheme
Employee Assistance Programme
Ready to take your next step in your career?
Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
