$40,000 – $42,000MidFull Time
Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.
If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.
At Vetsource, our teams, much like our customers, are represented through diverse perspectives, life experiences, unique strengths (and love for animals). We are an equal opportunity employer committed to fostering an inclusive and diverse workplace.
We are a team of real people looking for great people to join us, which is why applications are carefully and thoughtfully reviewed by our team. We know that when considering a new opportunity, it's common to weigh your qualifications against the listed job criteria. That said, even if you don’t meet 100% of the job requirements but feel you would be a good fit for the role, we still encourage you to apply!
WHO WE ARE LOOKING FOR
Administrative Operations Pharmacy Technician
The Administrative Operations Pharmacy Technician is a multi-functional support role responsible for helping ensure smooth, timely, and accurate pharmacy operations. This position supports prescription processing, returned mail order workflows across all pharmacy locations, and script processing technician activities at the Portland pharmacy location, as needed. Under the supervision of Pharmacy Operations, the technician processes mailed-in and faxed prescription approvals, coordinates donations and destruction of returned prescriptions, and provides support, as needed, to both onsite and remote teams while following established procedures and quality standards.
This position is a full-time, on-site role based at our Pharmacy Warehouse near Gresham, OR. This position requires 40 hours per week, typically scheduled Monday-Friday between 6:30 AM - 3:00 PM.
WHAT YOU’LL DO
Oversee the end-to-end processing of on-site mail, including high-accuracy data entry, complex dosage calculations, and clinical verification of drug/patient profiles for pharmacist approval.
Process approval and denial authorizations, making correct decisions on prescription actions, such as renewal or contacting the veterinarian for clarification.
Process and sort returned packages by category (standard, controlled substances, over the counter) and enter return information for tracking.
Remove personal health information from packaging and medication labels and sort items eligible for charity donations.
Track controlled substances in regulatory documents, archive completed reports, and prepare charity donation items with proper inventory and reporting.
Coordinate with charity organizations and the PIC for donation logistics and maintain open communication with Call Center Leadership for client contact requests.
Provide technician support to onsite teams as needed.
WHAT YOU BRING
Minimum two (2) years of experience in a pharmacy setting or equivalent experience/training.
Minimum two (2) years of customer service experience.
High school diploma or equivalent.
Pharmacy Technician License or Certification with the Oregon Board of Pharmacy.
Excellent computer skills, including the capability to quickly learn and navigate unfamiliar systems or programs, multitask across multiple applications, and ensure accurate data entry with meticulous attention to detail in a dynamic, fast-paced setting.
Capacity to start and stop projects seamlessly, despite frequent interruptions, while maintaining attention to detail.
Veterinary experience highly preferred.
WORKING CONDITIONS
Environment where dogs are present in the office.
Lifting and shelving items weighing up to 50 pounds repeatedly.
Occasionally stooping, lifting, and/or bending.
Occasionally reaching overhead and using a step ladder.
WHAT CAN YOU EXPECT FROM VETSOURCE
In addition to an inclusive and welcoming culture, Vetsource also offers:
For Canadian based associates these specific benefits are not included*
OUR VALUES
In addition to the benefits listed above, all associates are expected to support and model Vetsource’s Core Values: Do the right thing every time; Treat others the way they want to be treated; Embrace change; Be innovative; Get it done; Enjoy the work! A culture where everyone can thrive!
Pay Range (US based applicants): $20.00 - $21.00 / hour
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.
The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. The background check will only be initiated after a conditional offer of employment has been made and will be subject to an individualized assessment, as required by law. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email careers@vetsource.com, or if you have general questions relating to this process. No agencies please. We are an equal opportunity employer.
Vetsource is an E-verify employer.
www.vetsource.com
