Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Associate Managing Consultant, Specialized Product Delivery (Commercial & New Payment Flows)
Our Purpose
We connect and power an inclusive, digital economy that benefits everyone, everywhere—making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help customers realize their greatest potential. Our decency quotient (DQ) drives our culture and everything we do. We cultivate a culture of inclusion that respects individual strengths, views, and experiences because our differences make us a better team—one that makes better decisions, drives innovation and delivers better business results. (Section heading and wording follow your template.)
All About Us
The Services team is a key differentiator for Mastercard, providing end‑to‑end services that help our customers grow. We combine traditional management consulting with rich data assets and in‑house technology to deliver strategic insights and measurable outcomes. Specialized Product Delivery (Deploy) focuses on expert execution support—deployment and value realization—from implementation to adoption, usage, and product evolution. (Section framing consistent with your SPD role cards.)
Title and Summary
Associate Managing Consultant, Specialized Product Delivery (Commercial & New Payment Flows)
Lead commercial card and new payment flows programs end‑to‑end—shaping product roadmaps, orchestrating sales motions, and delivering operational readiness across corporate and SME segments. This role blends strategy and execution: you’ll partner with Product, Sales, Operations, Risk, Compliance, and Technology/Processor teams to grow activation, supplier acceptance, tokenization, spend, balances, retention, while keeping a robust control environment and auditable documentation.
Roles & Responsibilities:
-Ship outcomes (not just activities)
-Commercial Product & Roadmap: Co‑create the corporate card roadmap (features, pricing, benefits, segments) and translate into quarterly OKRs, KPIs, and gated delivery milestones.
-Sales Motion & Pipeline: Build and convert a healthy pipeline of B2B opportunities (large enterprise and mid‑market); design sales content, discovery scripts, and proposals; enable issuer sales teams with training and playbooks.
-Supplier Enablement & Acceptance: Stand up structured supplier onboarding programmes (education, objection handling, CRM tracking) to expand card‑based AP flows and e‑commerce acceptance.
-Virtual Cards & Digital Adoption: Drive virtual card and digital payment adoption (wallets, tokenization) with clean operations, reconciliation support, and change controls.
-Lifecycle Programmes: Design and run activation, usage, balance build, retention across CRM, digital, and merchant channels—owning test plans, targeting, controls, and in‑life optimization.
-Analytics & Performance Management: Partner with analytics to publish dashboards for activation, supplier acceptance, spend, attrition, ENR; structure test‑and‑learn experiments and act on insights rapidly.
-Change Delivery & Controls: Run structured delivery (RAID, gating, cutovers) for platform changes and scheme/regulatory updates; maintain auditable documentation and sign‑offs.
-Stakeholder Leadership: Align Product, Sales, Ops, Risk, Compliance, Marketing, Tech/Processor, and vendors; sustain weekly performance cadences and unblock decisions quickly.
-Value Realization: Set success benchmarks (e.g., early‑life activation, acceptance, usage, retention) and lead post‑launch optimization sprints to sustain gains.
-Spend, Balances & : Deliver measurable growth in monthly spend, ENR, and income via orchestrated programmes (product + sales + ops).
-Delivery Excellence: Maintain clean audits, stable operations, and evidence‑based approvals; shorten cycle time from strategy to go‑live.
Team Collaboration & Culture
-Distill complex analysis into clear decisions and presentations; influence senior stakeholders confidently.
-Plan and structure work for yourself and junior team members; lead or co‑lead project/programme management forums.
-Contribute to Mastercard intellectual capital (playbooks, dashboards, case studies) and mentor colleagues—grow leaders, not just deliverables.
-Thought leadership: Publish internal best practices and present at client forums; help shape commercial cards and new flows standards across the region.
All About You
-Experience: 5 to 8 years in commercial/corporate cards and new payment flows, spanning Product (portfolio management, features/pricing) and Sales (origination, pipeline conversion).
-Lifecycle & Adoption: Hands‑on design and execution of activation, usage, acceptance, retention; fluency in digital adoption drivers
-Controls & Compliance: Deliver changes within scheme/regulatory guardrails; strong ops readiness and documentation traceability.
-Analytics Fluency: Data storytelling, experimentation, and decisioning; comfort with Excel/BI; experience defining dashboards and acting on insights.
-Stakeholder Leadership: Track record aligning cross‑functional teams and vendors to deliver on time/on budget, with weekly performance rhythms.
-You can point to 3+ end‑to‑end commercial card programmes (design → controls → launch → optimization) with quantified outcomes.
-You’ve led supplier enablement and/or virtual card adoption programmes and stabilized operations post‑launch.
-Stakeholders trust your judgment on P&L and customer experience and call you to solve hard problems fast.
All About Your Education & Skills
-Bachelor’s degree; advanced degree/MBA preferred.
-Fluent English; Arabic desirable for GCC stakeholders.
-Advanced
PowerPoint/Excel/Word; familiarity with programme/campaign tools and BI platforms; project management tools preferred.
-Certifications (nice‑to‑have): PMP/PRINCE2 or equivalent; exposure to commercial payments platforms is a plus.
-Exceptional written, verbal, and stakeholder communication; strong organization and multitasking; analytical problem‑solving.
-Willingness to travel across the region as needed up to 80%.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
