SeniorFull TimeEN
About Us
nShift is the leading global provider of cloud delivery management solutions (SaaS), we enable the frictionless shipment and return of almost one billion shipments across 190 countries each year. We are headquartered in London and Oslo and have over 500 employees across offices in Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the Netherlands, Belgium, and Romania.
Our software is used by many of the world leading e-commerce, retail, manufacturing, and 3PL shippers due to us having over 1000 carriers integrated into our platform, nearly 3 times more than our competitors!
If you buy goods online, there is a strong chance that nShift has powered that delivery, so come and join us as we shape the future of shipping, one frictionless journey at a time.
Purpose of the Role
This is a rare opportunity to build something from the ground up. You'll design, deliver, and continuously refine a Sales & Customer Manager Enablement programme that equips our commercial organisation with the skills, knowledge, and tools to win and to keep customers winning.
Your work will create clarity by translating strategy into practical positioning and messaging, drive consistency by building repeatable and scalable ways of working, and accelerate performance by identifying what separates top performers and making those behaviours teachable. Above all, you'll help every new hire ramp faster and every seasoned rep get sharper.
You'll work in close partnership with the commercial org, Product, and Product Marketing.
About you
You're a natural trainer and a credible commercial thinker. You know how to walk into a room (or a virtual session) and hold the attention of experienced salespeople. You're as comfortable building a curriculum from scratch as you are facilitating a live skills workshop, and you bring the same energy and rigour to both.
You understand that great enablement isn't about information transfer, it's about changing behaviour. And you know how to make that happen.
You'll bring:
5+ years of experience in Sales Enablement, Revenue Enablement, or a similar commercial training role, ideally within a SaaS or technology environment.
A proven track record of building and scaling enablement programmes not just managing existing ones.
Deep knowledge of B2B sales methodologies (e.g. MEDDPIC, Challenger, SPIN, or similar) and the ability to adapt and embed them in a specific commercial context.
Exceptional facilitation and presentation skills, you deliver training with conviction and the ability to bring others along.
Strong commercial acumen: you understand the mechanics of a SaaS sales cycle and speak the language of revenue.
The ability to translate complex product capabilities into clear, customer-centric value propositions.
Experience designing onboarding and ramp programmes that get new hires productive, fast.
Strong stakeholder management skills, you build trust with commercial leaders and collaborate effectively across functions.
A self-starter mentality: you're comfortable with ambiguity, energised by building, and don't need a playbook to get started.
Excellent written and verbal communication skills in English; Nordic language skills are an advantage.
You might also have:
Experience working with or alongside Product Marketing on messaging and positioning.
Familiarity with e-commerce, logistics, or supply chain technology.
Experience using enablement platforms, LMS tools, or CRM systems (e.g. Salesforce, Apollo).
What you'll be doing:
Programme Design & Delivery
Own and build nShift's Sales & Customer Manager Enablement programme from the ground up, covering sellers, CSMs, Solution Team and commercial leaders.
Design and deliver training across three core pillars: product knowledge, sales methodology, and in-classroom/live skills development.
Facilitate engaging, high-impact training sessions from onboarding bootcamps and product roll-outs to methodology workshops and demo certification programmes.
Build and maintain a structured onboarding and ramp-up journey for new Sales and CS hires, reducing time-to-productivity and improving early tenure performance.
Product & Value Proposition Training
Translate product features into compelling "so what" narratives that connect nShift's capabilities to customer business outcomes.
Partner with Product Marketing to ensure the commercial organisation is always current on positioning, messaging, and competitive landscape.
Equip the team to deliver outstanding demos — not just technically, but commercially.
Sales Methodology & Skills Development
Implement and embed a consistent MEDDPIC sales methodology across the full sales cycle from prospecting and discovery through to close and handover to CS.
Develop coaching guides, playbooks, and skill frameworks that leaders can use to reinforce learning in the field.
Collaborate with Revenue Operations to identify performance gaps by analysing what's not working, and replicate the behaviours of top performers across the broader team.
Stakeholder Collaboration
Act as a trusted partner to VPs, Directors, and individual contributors understanding their challenges and co-creating solutions.
Work hand-in-hand with Product and Product Marketing to ensure enablement content is accurate, relevant, and commercially sharp.
Report on programme impact, adoption, and outcomes to the VP of RevOps and senior leadership.
Please ensure you upload your CV in English
At nShift we believe in embracing diversity in all forms and fostering an inclusive environment for everyone which we believe is essential for our continued success. We're an equal-opportunity employer which means that all applicants will receive consideration for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status.
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