Bakery Manager | Phoenix, AZ

Location: Phoenix, AZ (4050 E Cotton Center Blvd Ste 65, Phoenix, AZ 85040)
Salary: $70,000/year

At Too Sweet Cakes, we prioritize professionalism, efficiency, and uncompromising quality. The Bakery Manager is responsible for leading all day-to-day operations at our Phoenix facility, ensuring seamless production, packaging, and distribution.

This is a hands-on leadership role for someone who thrives in a fast-paced environment and takes full ownership of both team performance and operational execution. Success in this role requires strong leadership presence, proactive problem-solving, and the ability to consistently drive results through people and process.

Key Responsibilities

Operations Leadership

• Lead daily stand-up meetings to communicate priorities, assign responsibilities, and ensure accountability
• Oversee all bakery operations, including production, packaging, and delivery coordination
• Develop and adjust production schedules to meet wholesale and daily demand
• Maintain a strong, visible leadership presence during peak hours
• Monitor execution and follow through on all assigned tasks
• Step in as needed to support operations and resolve bottlenecks

Inventory & Purchasing

• Manage inventory levels to ensure optimal stock without overages or shortages
• Source and maintain vendor relationships, ensuring competitive pricing and reliability
• Track daily inventory usage and place timely orders
• Conduct quarterly inventory audits and enforce FIFO and sanitation standards
• Monitor and manage Cost of Goods Sold (COGS) within budget targets

Team Leadership & Development

• Create and manage weekly schedules; oversee time punch approvals, PTO, and overtime approvals
• Ensure all onboarding documentation is completed prior to first shift
• Manage workforce systems including 7Shifts, ADP, and Slack
• Conduct regular 1:1 meetings with team members and shift leads
• Lead team meetings to align on priorities and performance expectations
• Execute structured performance reviews:
• 30-day and 90-day new hire reviews
• Ongoing bi-annual performance evaluations
• Partner with Regional Manager and HR on disciplinary actions and documentation
• Foster a culture of accountability, professionalism, and clear communication

Administrative & Financial Oversight

• Manage bakery email communications, including wholesale accounts and order coordination
• Submit weekly receipts and invoices to accounting
• Ensure accurate and timely payroll approvals
• Maintain records of employee hours, PTO, and sick pay

Equipment & Systems

• Train staff on proper use of bakery equipment (mixers, ovens, proofers, etc.)
• Ensure equipment is properly maintained and safely operated
• Utilize operational systems and tools effectively, including Excel, Wherefour, ADP, and 7Shifts

Health, Safety & Compliance

• Enforce Good Manufacturing Practices (GMP) and food safety standards
• Maintain cleanliness and sanitation across all work areas
• Promote a respectful, inclusive, and professional workplace
• Address conduct issues promptly and enforce company policies

Leadership & Ownership Expectations

• Act as the primary owner of both team performance and operational execution, ensuring alignment between people and process
• Lead with a hands-on, engaged management style focused on developing team members and driving accountability
• Identify gaps in communication, workflow, or execution and implement solutions quickly
• Set clear expectations and ensure consistent follow-through
• Maintain a leadership presence that the team can rely on daily

Availability & Commitment

• This role requires a high level of ownership and responsiveness, including availability for urgent operational needs outside of scheduled shifts
• The bakery operates 7 days a week, including holidays, and the manager is expected to support continuity of operations as needed
• Comfortable being on-call and stepping in to resolve issues or support the team when necessary
• Demonstrates a strong sense of responsibility and commitment to keeping the operation running smoothly at all times

Requirements

• 3–5+ years of bakery or food production management experience
• Proven ability to lead teams, enforce accountability, and follow through on commitments
• Strong operational mindset with proactive problem-solving skills
• Ability to thrive in a fast-paced, production-driven environment
• Excellent communication and organizational skills
• Experience with systems such as Excel, Wherefour, ADP, and 7Shifts
• Knowledge of bakery equipment and production workflows
• Experience managing vendors, purchasing, and inventory
• Ability to lift 50+ lbs and stand for extended periods

Benefits

What's In It For You?

This is an opportunity to take ownership of a high-impact operation within a growing brand. You’ll play a key role in building a strong team, improving systems, and driving performance in a fast-paced production environment.

• Compensation & Benefits
• Salary: $70,000 annually
• Paid Time Off (PTO):
  Salaried employees are eligible to use PTO after completing 90 days of employment or a position change.
  PTO must be used in the year it is granted. Unused PTO does not roll over and is not paid out upon termination or resignation.
• Sick Pay:
  40 hours of front-loaded sick leave annually (prorated for new hires).
  Sick leave may be used after 90 days of employment.
  Unused sick leave does not carry over.
• Health Benefits:
  Medical, dental, and vision coverage through Regence Blue Cross Blue Shield after 90 days
• 100% employer-paid premiums for employees
• Dependent coverage available at employee expense (pre-tax deductions)
• Professional Growth & Impact
• Lead and develop a team with real ownership and decision-making authority
• Build systems and processes that directly impact operational efficiency
• Partner with leadership on staffing, performance, and operational strategy
• Gain experience managing a high-output production environment
• Work Environment & Expectations
• Fast-paced, team-driven environment where standards and accountability matter
• High ownership role balancing people leadership and operational performance
• Requires flexibility and responsiveness in a 7-day production environment
• Team culture built on professionalism, consistency, and clear communication

This is an at-will position. Employment may be terminated by either the employee or Too Sweet Cakes at any time, with or without cause. The company reserves the right to make employment decisions based on role fit and performance.