About Our Company:At Patch My PC, we exist to improve lives. What started as a free tool to keep apps updated has grown into a trusted enterprise solution that helps IT and Security teams automate, manage, deploy, and report on third-party updates in Microsoft ConfigMgr, Intune, and WSUS. Our fully remote crew of 150 GIF-loving humans supports over 9,000 customers and more than 29 million devices. We make patching easier, boost security, and give IT teams their time back.Our core values guide how we work, how we treat each other, and how we grow. They keep us focused on what matters most. We're here to improve the lives of our customers, our team members, and our communities.About the Role:
We are looking to hire an Experienced DevOps Engineer to work alongside cross-functional teams to automate processes, build and maintain infrastructure, and ensure the smooth delivery of software. You’ll be responsible for maintaining and improving our CI/CD pipeline, supporting cloud infrastructure, and utilizing Kubernetes, Azure, and automation tools to streamline development and deployment processes.
Responsibilities:
- Design, deploy, and manage Kubernetes clusters (e.g., Azure Kubernetes Service - AKS) to support containerized applications, ensuring high availability, security, and scalability.
- Leverage IaC tools such as Terraform, Helm, Flux(GitOps), and Git source control to manage and deploy Azure resources and Kubernetes configurations.
- Develop and optimize CI/CD pipelines for containerized applications, automating build, testing, and deployment to improve efficiency and reduce errors.
- Create and maintain PowerShell scripts to automate tasks ensuring consistent operations and improved workflows.
- Implement comprehensive monitoring and logging solutions in Kubernetes and Azure environments using tools like Prometheus, Grafana, and Azure Monitor to ensure system reliability and performance.
- Integrate security best practices within Azure and Kubernetes environments, including role-based access control (RBAC) and network policies.
- Work closely with Software Engineers, Security Specialists, QA, and IT teams to ensure seamless integration and deployment of applications.
- Develop and implement backup and disaster recovery strategies for critical resources to ensure continuity and resiliency.
Required Skills:
- 5+ years of DevOps experience with Microsoft Azure in a fast-paced environment.
- Strong experience in Kubernetes, specifically with AKS, Flux, Helm, Terraform, and container management best practices.
- Advanced PowerShell scripting skills to automate tasks and manage resources effectively.
- In-depth knowledge of Azure resources and DevOps tools for efficient deployment and management.
- Basic NoSQL database knowledge (Mongo preferred) for data retrieval and troubleshooting, foundational networking skills (e.g., understanding of DNS, VPNs, load balancing, SSL/TLS, reverse proxies), and security best practices in a cloud environment.
Nice-to-Haves:
- Experience with Flux or Argo for GitOps and continuous delivery.
- Golang knowledge for backend service development (C# is a primary language).
- Familiarity with monitoring tools such as Prometheus and Grafana for performance metrics and alerts.
- Experience with cloud-native monitoring and logging solutions (Azure Monitor, Application Insights).
- Experience in managing Windows Server environments, including maintenance, configuration, and troubleshooting.
- Familiarity with Microsoft Authentication Library (MSAL) and Entra ID for managing authentication and identity access on Azure.
Compensation:
- Competitive Base Salary: $125,000 - $145,000 based on experience and location.
Benefits:
- 401k Match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10%.
- Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both team members and dependents.
Other Benefits:
- FSA/HSA.
- Fertility benefits.
- Parental leave.
- Paid-time off (PTO).
- Volunteer leave.
- Charitable donation matching.
- Tuition reimbursement.
- Gym membership reimbursement.
- Internet stipend.
- Pet insurance.
Learn more about our benefits here: https://patchmypc.com/careers#we-care.
What to Expect in the Interview Process
Our interview process is designed to help us understand how you think, build software, and collaborate with others. It also gives you an opportunity to learn more about our team, the problems we are solving and what it is like to work at Patch My PC.
Throughout the process we look not only at technical skills but also how candidates align with our core values. These values guide how we work together, support our customers and continue to grow as a team.
Step 1: Technical Assessment
Candidates begin with a short technical assessment focused on problem solving, scripting, and infrastructure concepts. This step helps us understand your approach to automation, debugging, and working with real world DevOps scenarios.
Step 2: Initial Screen
A 20-30 minute conversation with our Talent team to learn more about your background, experience and career goals. We will also share more about Patch My PC, our culture and how our values guide the way we work.
Step 3: Hiring Manager Interview
A conversation with the hiring manager to discuss your technical experience, previous projects and how you approach building and supporting production systems. This discussion also provides an opportunity to learn more about the team, current priorities and expectations for the role.
Step 4: Technical Interview
A live technical interview with members of our engineering team focused on DevOps practices and real world scenarios. Topics may include CI CD pipelines, cloud infrastructure, containerization, monitoring, troubleshooting, and automation. We are interested in how you approach operational challenges and improve reliability and scalability.
Step 5: Team and Leadership Conversations
The next stage includes conversations with engineering leaders and cross functional team members. In addition to discussing technical experience we focus on collaboration, communication and how you contribute to a team environment grounded in humility, ownership, empathy, and delivering excellence.
Step 6: Final Conversation with Our CEO
As a final step candidates may meet with our CEO and Founder Justin Chalfant. This conversation focuses on our mission, culture, and values and gives you the opportunity to ask questions about the company vision and the impact our team is working to create.
Our goal is to keep the process efficient and respectful of your time while ensuring both you and our team feel confident about the fit both technically and culturally.
Equal Opportunity Employer:Patch My PC is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process. We encourage women, racial and ethnic minorities, individuals with disabilities, and veterans to apply.Work Authorization:To be eligible for consideration, candidates for fully remote positions must reside in one of the following U.S. states at the time of hire:AL, AK, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY. 
