Reliability Manager

FII USA, Inc., a Foxconn Technology Group Company, is seeking an Ongoing Reliability Test (ORT) Manager to design, implement, and oversee reliability testing plans for enterprise-class server and storage systems. Once a part of the team, you will be responsible for a wide variety of tasks within the Operations Department in a lab and production-support environment and have the opportunity to display strong technical and leadership skills to expand your career in Smart Manufacturing.

The ORT Manager will lead reliability testing activities, manage a team of engineers and technicians, and develop automation and data analysis processes while assisting the Operations Department as needed.

Job Responsibilities:

• Design and implement ORT plans for new and existing server and storage platforms, covering thermal cycling, power cycling, HTOL (high-temperature operating life), and burn-in conditions.

• Configure and maintain test infrastructure for 24/7 system-level reliability testing, including server racks, power cycling systems, and functional stress diagnostic tools.

• Manage ORT equipment setup and operation (developing profiles/programs, building fixtures, configuring servers, switches, AOC cables, etc.).

• Oversee and drive the execution of ORT testing using temperature/humidity chambers, burn-in environments, and related equipment.

• Collect and analyze large datasets from test conditions, applying statistical methods to identify early-life failure mechanisms.

• Develop, automate, and maintain test scripts and procedures for environmental screening and stress testing.

• Collaborate with design, validation, manufacturing, and quality teams to provide feedback on reliability issues and improvements based on ORT results.

• Engage in root cause analysis (RCA) and escalate reliability concerns as needed.

• Generate and present detailed reports and dashboards on ORT outcomes, highlighting areas for improvement and recommending design or process changes.

• Continuously improve ORT methodologies, test coverage, and automation frameworks to meet evolving server architectures and customer expectations.

• Provide leadership, training, and support to engineers and technicians performing ORT activities.

• Perform other duties as assigned.

Qualifications:

• Education required: Advanced degree in Electrical, Mechanical, or Materials Engineering, Chemistry, or a related technical field.

• Experience required:

  • 5+ years of experience in reliability or test engineering roles, preferably with enterprise/AI server and storage platforms.

  • Experience running ORT testing, including use of environmental temperature/humidity chambers and burn-in rooms.

• Technical skills required:

  • Strong understanding of server architecture (CPU, memory, power supplies, I/O, fans, storage).

  • Proficiency with environmental test equipment and methodologies.

  • Experience with scripting or automation tools (Python, Bash, LabVIEW, etc.).

  • Familiarity with data analysis tools (MATLAB, Excel, Power BI, or similar).

• Leadership and soft skills:

  • Strong problem-solving, organizational, and project management skills.

  • Ability to manage multiple projects, plan and schedule test activities, and lead a cross-functional team.

  • Excellent written and verbal communication skills with strong report writing ability.

  • Ability to work independently with minimal supervision while managing a team to achieve results.

  • High integrity, professionalism, and motivation to drive continuous improvement.

• Physical requirements:

  • Ability to sit at a desk and computer for extended periods.

  • Ability to travel by air or car for extended periods.

  • Ability to lift up to 40 lbs.

Reasons you should work for us:

• Comprehensive benefits package including medical, dental, and vision insurance coverage.

• Basic life insurance and short-term disability coverage provided by employer.

• Supplemental life insurance and long-term disability coverage options available.

• 401K with employer contribution.

• Personal, Vacation, and Holiday paid time off for all full-time employees.

• Onsite Aurora Health & Wellness Center available for all employees.

• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

About FII USA, Inc., a Foxconn Technology Group Company:

FII USA, Inc, a Foxconn Technology Group Company, is a global leader in smart manufacturing and industrial internet services. With a strong presence in the digital economy, we offer a comprehensive range of solutions in cloud computing, industrial internet, smart home, 5G, and network communication equipment. Fueled by continuous innovation and a commitment to sustainable development, we have become a key player in the electronic manufacturing service industry and sit at the forefront of driving advanced industry development.

FII USA, Inc is an Equal Opportunity employer. All qualified applicants will receive consideration for employment, without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.