ABOUT INKOMOKO
Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.
In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.
Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa.
Inkomoko has 750+ staff in 40 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.
INKOMOKO VALUES
All staff at Inkomoko are connected to a shared set of organizational values:
- Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
- Achievement: push yourself to reach beyond what you previously thought possible.
- Improvement: be humble, engage in continuous growth through open & accurate feedback
- Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
- We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.
Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.
ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
Inkomoko Ethiopia seeks a highly talented and experienced Training Support Associate (TSA) to work directly with entrepreneurs to help them develop the skills to scale their businesses. The Training Support Associate (TSA) will be working reporting to the Senior Trainer to implement Inkomoko training for a variety of businesses across the Assosa Region.
Specific responsibilities include:
TRAINING COORDINATION & ADMINISTRATION (60% time)
Current responsibilities include:
- Maintain a database and records of training participants with fidelity
- Assist in the participants' training evaluation
- Assist in logistics such as securing the venue, stationery purchase, printing, booklet distribution, etc.
- Maintain a filing system for training-related documents (e.g. Training participant survey documents)
- Be the person of contact for all training participants for training communication
- Manage training for all incoming refugees and host entrepreneurs in the Business Growth Department
- Implement training as part of the ongoing classes scheduled for Inkomoko entrepreneurs
- Identify and enroll entrepreneurs to join INKOMOKO program
- Deploy a wide variety of training methods both in person and digital - iterating as needed
- Develop new and review existing content to match entrepreneurs' needs and refugee business dynamics;
- Draft training reports and update the online reports;
- Mobilize and follow up on entrepreneurs to ensure high attendance;
- Coordinate with Training Support Associate for smooth logistics;
- Participate in capacity-building workshops on a range of topics related to business growth, including HR, accounting, finance, marketing, human-centered design, and innovation.
- Liaise with the cleaner to ensure that all offices, facilities, and rooms are kept clean on a daily basis
- Deal with suppliers in a professional and cost-effective way
COMMUNICATION (30% time)
- Handle & translate documents from English to Oromifa ,Arabic, Amharic or any other language as may be required
- Explain to Community Leaders and visitors the work of Inkomoko Assosa
- Assist M&E Associate in collecting data, tracking attendance data and post-training surveys.
- Manage the schedule and delivery of services throughout entrepreneur engagements;
- Regularly track and report on the progress of entrepreneur work and deliverables;
- Maintain and organize entrepreneur files
GENERAL ADMINISTRATION (10% time)
- General maintenance of entrepreneur files, reports, and coordination with colleagues.
- Contribute to staff meetings, annual retreats, and monthly entrepreneur Services meetings.
- Participation in ongoing entrepreneur tracking and implementing Inkomoko’s impact evaluation programs every quarter/year
- Represent Inkomoko in partners' meetings and any other events in camps as assigned
- Participate in the development of Inkomoko goals, strategies, and planning
- Represent Inkomoko in the local business community and at conferences or other events
- Keep up to date on the latest business and industry trends in Ethiopia and across Africa
Requirements
WHO WE ARE LOOKING FOR
We are looking for individuals who are passionate about entrepreneurship and have the skills and experience to help entrepreneurs make lasting changes to their businesses. We are seeking candidates who work quickly and thoroughly, collaborate, and are both kind and serious.
The ideal candidate will have the following qualifications:
- Minimum 3+ years of work experience in a relevant or applicable field
- Possess a Bachelor's degree or related Advanced Diploma
- Experience in consulting, business planning, and providing business advice
- Strong financial and accounting skills; familiarity with business financial policies in Ethiopia
- Flexible and able to deliver results under pressure
- Excellent computer skills, especially with MS Excel and Word
- Good written and oral communication skills
- Good presentation and training skills
- Shows perseverance, personal integrity, and critical thinking skills
- Outgoing and social
- Honest and professional
- Good at translation from English to local languages
- Fluent Oromifa writing and Speaking Skill is mandatory
- Ready to reside in Adama/Bishoftu,
Competencies
- Manages Diverse Relationships – Relates well to a wide variety of personalities, values differences, and communicates effectively across diverse communication styles, cultures, and backgrounds.
- Takes initiatives to Deliver – Thinks several months in advance, prioritizes objectives, implements reliably, and quickly identifies what will help or hinder goal accomplishment.
- Fluent in Technology – Uses technology effectively to work efficiently and achieve desired outcomes.
Mindset and behaviors
- Completes clearly defined tasks and projects with guidance from managers and team.
- Understands how individual work supports team and organizational goals.
- Manages weekly priorities and is accountable for thorough, timely completion.
- Identifies opportunities and risks, suggesting solutions when appropriate.
- Gathers relevant information, seeks input, and acts to support team operations.
- Delivers quality work that contributes to team impact and objectives.
- Begins sharing unique perspectives in team discussions.
- Builds and applies Inkomoko’s values in culturally relevant ways.
Role Level
- Manage weekly priorities independently, anticipate risks and opportunities, and deliver high-quality work that aligns with team and organizational goals.
- Communication and collaboration skills by engaging with diverse perspectives, contributing to team discussions, and building relationships with staff and clients.
- Use technology effectively to support team operations and gather relevant information to help make informed decisions.
Role Function
- High-quality data collection and developing the ability to monitor and control data accuracy.
- Foundational business development skills to effectively support Inkomoko clients
- Deliver actionable results aligned with client or organizational goals.
- Customer relationship management skills to build and maintain strong, value-driven stakeholder relationships.
Benefits
WHAT YOU’LL GET
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
- Meaningful work that directly contributes to sustainable livelihoods and job creation across East and Central Africa.
- Competitive salary, and potential Performance-based bonus
- Incredible company culture, with opportunities for learning and growth
- Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion
- A dynamic and entrepreneurial team environment committed to innovation and social impact
- Health insurance for self and family
- Staff savings and provident fund, negotiated bank rates for long-term employees
- Generous annual leave, parental leave and sabbatical options.
TO APPLY
If you’re excited about this role, please submit your CV, and tell us why you are the right fit for this opportunity.
Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.
NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.
All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
