Sales Training Specialist

ISSA is looking for a Sales Training Specialist!

Please note: 100% Remote position: (must reside in an ISSA eligible state: AZ, CT, FL, GA, ID, IL, IN, NC, NV, OH, OR, PA, SC, TN, TX, UT, VA, WI).

About ISSA: ISSA is an education and certification company for fitness trainers, personal trainers, strength and conditioning coaches, nutritionists, nutrition coaches, yoga instructors, health coaches, medical professionals, and more! For over 35 years, ISSA has developed a personal fitness training program that combines gym experience with practical and applied sciences. With over 300 employees, we have certified nearly 500,000 trainers in 174 countries. We were recently recognized as a Best Place to Work and Healthiest Employer by The Phoenix Business Journal, Fastest Growing Private Company by Inc. Southwest Regionals, and Top Workplace by USA Today!

We are adding a highly motivated and experienced Sales Training Specialist to our team of relationship-builders who are laser-focused on providing exceptional service to our students. We are tenacious and resilient in pursuing personal and professional success while incorporating fun into everyday life!

So What's the Job? 

As the Sales Training Specialist, they will assist in the design, development, and delivery of comprehensive training programs for our Inside Sales team. The ideal candidate will be passionate about sales enablement, possess excellent instructional design skills, and be capable of creating engaging content that drives performance and achieves business objectives. This role requires a blend of sales acumen, educational expertise, and strong communication skills

Key Responsibilities:

Training Design and Development

• Assist the  Training Manager in designing and developing effective, engaging, and scalable training materials, including presentations, participant guides, job aids, e-learning modules, and assessments.
• Works closely with Training Manager, Sales Leadership, Product Marketing, and Subject Matter Experts (SMEs) to identify training needs and ensure content accuracy and relevance.
• Incorporate adult learning principles and modern training methodologies into all programs.
• Assists in maintaining and updating existing training content to reflect changes in products, services, market conditions, and sales processes with  guidance from the Training Manager 

Training Delivery

• Facilitate engaging and interactive training sessions for new hires (onboarding) and existing sales professionals (ongoing development), utilizing various delivery methods (in-person, virtual, blended).
• Conduct role-playing exercises, simulations, and real-world scenarios to ensure practical application of skills.
• Coach and mentor sales professionals on best practices, product knowledge, sales methodologies, and company culture.

Program Management and Evaluation

• Manage the end-to-end training lifecycle, including scheduling, logistics, and communication.
• Provide regular reports and insights on training effectiveness to Sales Leadership.
• Continuously evaluate and improve training programs based on feedback, performance data, and evolving business needs.

How You’ll Succeed:

• Results-Oriented: Focused on driving measurable improvements in sales performance.
• Interpersonal Savvy: Builds rapport and establishes effective working relationships.
• Action-Oriented: Takes initiative and drives projects to completion.
• Continuous Learning: Stays current with sales trends and training technology.
• Drives Engagement: Creates a positive and motivating learning environment.

What is ISSA looking for?

• Bachelor’s degree in Business, Education, Communications, or a related field OR equivalent of work experience.
• 2+ years of experience in sales training, corporate training, or sales enablement.
• Proven experience in designing and delivering training content using various modalities (ILT, VILT, e-learning).
• Strong understanding of sales processes, methodologies (e.g., Challenger, SPIN, Solution Selling), and best practices.
• Excellent facilitation, presentation, and public speaking skills.
• Exceptional written and verbal communication skills.
• Proficiency with Learning Management Systems (LMS) and e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).

Preferred Qualifications

• Experience in the [Fitness Industry, Phone Sales, Call Center environment] sector.
• Certification in a recognized sales methodology or instructional design (e.g., ATD, CPLP).
• Experience utilizing CRM systems (e.g., Salesforce, HubSpot) for tracking training effectiveness.

Anything else? Absolutely! Benefits and Perks:

This is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is friendly and upbeat! And we feel it’s important to reward our team with competitive pay and benefits. Here are some of the highlights:

Free Certifications: Who wants to be their best self? WE DO! As an ISSA team member, you have access to our courses and certifications…at no expense! Additionally, you'll receive exclusive discounts on leading products in the fitness industry.  Cool, right? After 90 days, employees can also enroll up to 5 friends/family members each year in our courses...FOR FREE!

Health & Wellness Reimbursement: If our company’s mission is to encourage healthy living, we need to walk the talk and ensure each employee is supported in their wellness journey! Employees can submit fitness purchases (gym membership, fitness equipment, classes) and professional and mental health purchases (personal learning courses, wellness apps, art classes, and more) for reimbursement up to $50/month…$600/year.

Work-Life Synergy: Our Team members have 3 weeks of PTO each year...accrued on a bi-weekly basis! And everyone at ISSA gets 9 paid national holidays every year...PLUS 1 floating holiday! 

Parental Time Off: We support our team members as they grow their families. Eligible employees giving birth can receive up to 12 weeks of paid leave, while other parents welcoming a new child (including partners and adoptive/foster parents) receive up to 6 weeks of paid bonding leave.

Medical, Dental, and Vision Insurance: A key component to living a healthy lifestyle is having access to the care we (and our families) need. We offer 2 medical insurance plans accompanied by Health Savings Account (HSA) and Flexible Savings Account (FSA) options, as well as Dental and Vision coverage.  And you don’t have to wait forever! Eligibility begins on the 1st of the month after you start.

Team Building: We may be remote, but we don’t have to be alone! We host a monthly schedule of virtual team activities, town halls, brown bag lunches, and other special events…so many fun ways for us to connect and support one another.

Growth Opportunities: When our people grow…we grow! We offer leadership training, coaching/mentoring opportunities, and cross-functional collaboration on special projects and initiatives. Constant growth and development are inherent in our culture.

Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need.  We begin the process before your start date, so you are ready to rock ‘n roll on your first day. We also provide a monthly work-from-home allowance!

100% Remote Work: You can say goodbye to long commutes because all of our roles can be performed from the comfort of your own home. To connect and communicate more effectively, ISSA is a camera-friendly culture in which cameras are on for scheduled meetings. We have found that this bridges the gap that can exist since we are not working together in an office. 

What Else? We have a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability.  We also offer an employee assistance program to assist with work-life concerns (legal, financial, and mental health).  Our ultimate goal is to support you and your overall wellness.

Transform your career at ISSA!