Innovid is the leading independent omnichannel ad tech platform, empowering marketers to create, deliver, measure, and optimize ad-supported experiences that people love. In 2025, Innovid and Flashtalking merged to create a transparent, scalable alternative to big-tech, walled-gardens, and point solutions across CTV, digital, linear, and social channels. As part of Mediaocean, Innovid is tied into the industry’s core ad infrastructure for omnichannel planning, buying, and billing. We are proud to lead the industry with our innovation, intelligence, and independence as the company best-suited to power the future of advertising.
Innovid has an exciting opportunity for an Platform Solutions Manager specializing in the paid social space to join our larger Client Services org. The objective is to assist clients with executing their paid social ad accounts, provide detailed strategy for their business outcomes, and aid in training to use the platform. The Platform Solutions Manager will have a good understanding of client goals, social media platforms, and media planning knowledge. They will use that knowledge to drive above benchmark performance for our clients and help drive processes for overall success of the Platform Solutions team.
What You Will Do:
With social media planning & execution knowledge - develop knowledge of Mediaocean solutions, customer environments and associated business practices
Build subject matter expertise to help fill customer knowledge gaps, guide customers to the use of self-help resources, and reduce support dependence
Communicate frequently and effectively with Platform Solutions team members regarding customer activities
Platform activation, planning, pacing/optimization, and reporting for select group of clients
Ensure client KPIs are achieved or exceeded
Participate in mitigating potential customer risks and escalations
Participate in client platform onboarding and training
What You Will Need:
Prior experience in an agency or related software/applications
1-3 years of experience in a customer-facing role
Paid social media planning & activation experience
Proven ability to manage and execute multiple projects simultaneously
Demonstrated ability to manage competing priorities and tackle issues with a sense of urgency while maintaining professionalism and accuracy
Excellent attention to detail; proven planning and critical thinking skills
What We Offer:
The Best of Both Worlds: Be part of the Innovid team while enjoying the full range of perks and benefits offered by Mediaocean.
Work-Life Balance: Open Paid Time Off (PTO), Flexible schedule, Company holidays, paid parental leave
Total Rewards: Competitive salary, Full benefits package, Referral bonuses, Recognition awards, 401(k) with company match, Company HSA contribution up to $2,400
Comprehensive Benefits: Medical/Dental/Vision/Pharmacy, Health Savings Account (HSA)/Flexible Spending Account (FSA), Mental health support, Life & Disability insurance, Family planning & fertility benefits, Pet insurance, Legal & ID theft protection, Retirement planning, Medicare assistance, Employee Assistance Program (EAP),
Wellness Focus: Eligible employees get up to 100% company paid annual subscriptions to Peloton, Maven Clinic, BetterUp Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in New York), Wellness Seminars (physical, mental, financial, social) as well as opportunities to compete in companywide health challenges with prizes
Award-Winning Company Culture: Professional development with a dedicated Talent Development team, Employee Resource Groups (ERGs), Philanthropy & awareness programs, Mentorship programs, In-office and virtual events & celebrations, Various volunteer & donation opportunities, Innovative and collaborative work environment,
Offices in major cities around the world, unlimited snacks, and a cross-company collaboration unlike anywhere else.
The base pay range for this position is $65,000-80,000 per year. The determination of what a specific employee in this job classification is paid and titled depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location.
This information is provided per New York City’s salary disclosure law.
#LI-DB1
There is no such thing as the perfect resume, or someone that checks every box. At Innovid, we are generous with our time and knowledge, and always ready to teach. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day and add to Innovid.
Equal Opportunity Employer: Innovid is an equal opportunity employer, committed to our diversity and inclusiveness. We consider all qualified applicants regardless of race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. We are actively working to be an anti-racist organization. We're committing to creating an inclusive and equitable workplace for all of our employees. You can read more about our commitment to DEI here.
If you are located within the EEA and subject to GDPR or are a California resident subject to the California Consumer Privacy Act, click here to understand how Innovid processes your personal information and how you can exercise your rights.
