Workplace Ambassador

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Reports to: Workplace Manager

Role Purpose

As the face of our workplace, you'll create exceptional experiences for internal teams and external visitors through outstanding front-of-house and events services. You'll maintain the highest standards across reception areas, meeting spaces, and event delivery while ensuring security protocols and emergency procedures are always followed.

Key Responsabilités

Customer Experience

• Own every visitor interaction, creating positive and memorable experiences from arrival to departure
• Serve as primary contact for visitor management including sign-in, badging, directions, and inquiries
• Handle telephone, email, and in-person queries with professionalism and efficiency

Events & Meetings

• Coordinate onsite events to deliver personalized, seamless experiences
• Set up and monitor meeting spaces, ensuring optimal presentation, functionality, and comfort
• Maintain meticulous standards for furniture, equipment, signage, temperature control, and consumables

Facilities Support

• Collaborate daily with IT, security, janitorial, and catering teams to ensure smooth operations
• Provide local area guidance on dining, accommodation, and transport options
• Support additional services including mail handling, courier coordination, and site inspections as needed
• Work flexibly across various locations and adapt to changing team priorities

Requirements

Experience & Skills

• 2-4 years in reception, hospitality, or customer-facing roles (corporate environment preferred)
• Exceptional interpersonal skills with confidence engaging all organizational levels
• Outstanding attention to detail and quality standards
• Strong computer literacy and experience managing multiple systems
• Fluency in English and Arabic
• Facilities management exposure beneficial

Personal Attributes

• Customer-obsessed with a genuine passion for service excellence
• Professional ambassador who represents the team with pride
• Collaborative team player adaptable, proactive, and solution-focused

Location:

On-site –Riyadh, SAU

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.