We are seeking a proactive and detail‑focused Administrator to support the processing of transfers for GIAs, ISAs, Pensions, and Trusts. This role plays a key part in ensuring a smooth, positive experience for our clients as they move their investments to Raymond James Wealth Management. The successful candidate will contribute across a range of tasks within the department, adapting to business needs and collaborating closely with colleagues.
Key Responsibilities
- Facilitate the efficient transfer of client portfolios to Charles Stanley, including tax‑wrapped accounts, taxable trading accounts, own‑name funds, and OEICs.
- Support the movement of collectives to and from external trading platforms.
- Monitor, progress, and chase outstanding transfers to ensure completion within agreed SLAs.
- Manage and triage the team mailbox by responding to or assigning transfer‑related queries promptly and professionally.
Qualifications & Experience
- Experience or understanding of custodial duties within a Wealth Management environment is beneficial but not essential.
- Experience with stock migration and tax‑wrapped products is advantageous.
- Knowledge of ISA regulations, including APS transfers, is preferred.
- Educated to A‑Level or equivalent—or relevant professional experience.
Knowledge & Skills
- Understanding of Custody and Transfer‑In Administration is an advantage.
- Familiarity with the Equisoft Transfer Gateway system is helpful.
- Awareness of CASS rules and Anti‑Money Laundering requirements.
- Strong IT literacy, including proficient use of MS Word and Excel.
- Flexible and resilient, with the ability to manage seasonal peaks and work to tight deadlines.
- A collaborative team player with strong interpersonal skills.
- Excellent organisational abilities, with the capacity to prioritise and manage multiple tasks.
- Self‑motivated, with clear and confident communication skills.
- High attention to detail and accuracy in a fast‑paced environment.
