At Milestone Systems, what you do matters - because our work helps humans, societies, and organizations feel safer.
Impact & Purpose
Ready to make an impact? In this role, you’ll ensure that ideas turn into well-defined, structured, and successfully delivered software projects - helping teams, customers, and partners achieve real business outcomes.
Location
We are looking for a Project Lead, based in Sofia, Bulgaria, working in a hybrid model.
Role Summary
As a Project Lead, you’ll own the full lifecycle of software projects - from initial client communication and requirements gathering to execution and delivery. You’ll collaborate closely with clients, partners, and engineering teams to ensure clarity, alignment, and successful outcomes.
What You Will Do:
- Lead communication with clients and partners to clarify needs and expectations.
- Gather, analyze, and document business and technical requirements.
- Translate requirements into clear technical specifications for engineering teams.
- Prepare project proposals and support contract creation.
- Track project lifecycle including approvals, signed agreements, and payments.
- Manage and prioritize team backlog - create/maintain project items in project management tools (e.g., Jira or similar).
- Monitor project progress, track agreed timelines and delivery milestones, and proactively signal risks or delays.
- Provide regular status updates and reporting to stakeholders.
What You Bring to the Team:
- 4+ years of experience in project management within software development
- Strong experience in requirements gathering and documentation
- Experience working with cross-functional engineering teams
- Experience with project management tools (e.g., Jira or similar)
- Basic technical knowledge of Windows client-server architecture, networks (TCP/IP), and hardware device operations
- Strong communication and interpersonal skills, with the ability to work effectively across different cultures and communication styles
- Solid understanding of software development processes
- Excellent English communication skills (written and spoken)
How You Will Make a Difference:
- Bring structure and clarity to complex and evolving requirements.
- Proactively identify risks and drive solutions.
- Act as a bridge between business and engineering.
- Contribute to improving team processes and workflows.
About the Team
You’ll join a highly skilled and collaborative engineering team working on complex, real-world systems in the video technology domain. We value ownership, technical curiosity, and open communication. The team works closely together across roles, with a strong focus on building reliable and impactful solutions.
How we support you:
- Individual development plans aligned with your career goals
- Access to training, learning resources, and certifications
- Flexible working arrangements
- Supportive leadership and regular feedback
- Opportunities for cross-functional and cross-regional collaboration
- Social activities and spaces to connect with colleagues
What We Offer:
- Hybrid-friendly/flexible way of working
- 25 days’ vacation
- Employer covered luxury health and dental packages
- Public transport card sponsored by us or parking spot
- Compliments gift card
- Food vouchers
- Multisport card covered by the employer
- Employee Assistance Program supporting mental, financial and legal topics
Want to drive projects that make a real impact? We’d love to hear from you—apply with your CV in English.
About Us
Milestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video. Guided by our People First mindset—freedom, inclusion, and togetherness—we always consider our employees, partners, and communities in everything we do.
