ABOUT INKOMOKO
Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.
In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.
Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa.
Inkomoko has 750+ staff in 40 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.
INKOMOKO VALUES
All staff at Inkomoko are connected to a shared set of organizational values:
- Purpose: be solutions-oriented and produce high-quality work and be a global leader.
- Achievement: push yourself to reach beyond what you think is possible.
- Improvement: be humble and committed to continuous learning and growing through giving and receiving open and accurate feedback.
- Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.
- Turikumwe/Tuko Pamoja/ Abren Nen (“We are together”): appreciate your colleagues, celebrate success, and support each other in hard times.
Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.
THE JOB OPPORTUNITY & RESPONSIBILITIES
Inkomoko Ethiopia seeks a highly talented and experienced Business Development Advisor to work directly with entrepreneurs to help them develop the skills to scale their businesses.
Current responsibilities include:
Client sourcing
- Outreaching and mobilization for new client attraction to the program
- Deploy innovative ways of spreading the word of BDS opportunity for potential clients
- Identify, select and recruit eligible clients on the ground and ensure client target are achieved in assigned locations
- Onboarding sourced clients in a professional manner highlighting all the information regarding Inkomoko’s services.
- Ability to communicate and to make an alignment with different partners, and business owners to recruit potential eligible clients
Business Training
- Manage all training activities for all incoming refugees and host community entrepreneurs at the location assigned.
- Mobilize and follow up on entrepreneurs to ensure high attendance by conducting a pre and post-test;
- Implement training as part of the ongoing classes scheduled for Inkomoko entrepreneurs;
- Deploy standardized training delivery methodologies both in person and digital following industry best practices, Inkomoko’s approaches and trending facilitation skills that reflect adult learning principle.
- Develop new and review existing content to match entrepreneurs' needs and refugee business dynamics;
- Invite clients via telephone call to attend training sessions and consultations
- Draft training reports and update the online reports;
- Coordinate with Training Support Associate for smooth logistics facilitation;
- Participate in capacity-building workshops and trainings in a range of topics that relates with your role and professional development
Business Advisory & Entrepreneur Relationship Management
- Conduct business assessments to identify entrepreneurs' needs and market opportunities
- Develop business strategies and comprehensive business plans for entrepreneurs;
- Generate financial statements, forecasts, and profitability analysis for entrepreneurs;
- Develop and implement accurate financial reporting and booking systems for entrepreneurs;
- Assist entrepreneurs with the implementation of business plan recommendations;
- Advise entrepreneurs on financing and investment opportunities/challenges;
- Help entrepreneurs prepare for financing or investment opportunities (Investment, equity and Islamic financing);
- Provide expert advice; help entrepreneurs to navigate challenges and make sound business decisions
- Conduct assessments of entrepreneur businesses to understand business needs, challenges, and opportunities;
- Conduct research on the industry, competitors, and customers;
- Manage entrepreneur relationships and provide a single point of contact for assigned entrepreneurs;
- Manage the schedule and delivery of services throughout entrepreneur engagements;
- Regularly track and report on the progress of entrepreneur work and deliverables;
- Maintain and organize entrepreneur business documentation and data collection initiatives;
Market Linkage and Investment Engagements
- Train clients on market linkage and investment readiness at the location assigned;
- Training clients and make clients ready to prepare investment plan
- Capacitate clients to fulfill potential criteria for investment and market linkage process
- Conduct business assessments to identify entrepreneurs needs and market opportunities
- Develop business strategies, comprehensive business and investment plans for entrepreneurs
- Assist entrepreneurs with the implementation of business plan recommendations;
- Advise entrepreneurs on financing and investment opportunities/challenges
- Advise entrepreneurs on market opportunities/challenges;
Monitoring, Evaluation, Research and Learning (MERL)
- Using technology based tools collects, records and keeps entrepreneurs business information for informed decision making and evidence based service delivery
- Ensure quality data management
- General maintenance of entrepreneur files, reports and coordination with colleagues.
- Participation in on-going entrepreneur tracking and implementing Inkomoko’s impact evaluation programs every quarter/year
- Address MEL queries promptly and ensure timely follow-up to resolve any issues
- Accurately record client details, including personal and business information and all relevant informations, into the Kobo system during client recruitment
- Ensure data consistency and accuracy in all records during recruitment, training and consultation sessions.
General collaboration
- Collaborates and coordinates with different departments in the organization for impact
- Contribute to staff meetings, annual retreats, monthly entrepreneur Services meetings;
- Participate in the development of Inkomoko goals, strategies, and planning
- Represent Inkomoko in the local business community and at conferences or other events as needed;
- Keep up to date on latest business and industry trends in Ethiopia and across Africa
Requirements
We are looking for individuals who are passionate about entrepreneurship, and have the skills and experience to help entrepreneurs make lasting change to their businesses.
The ideal candidate will have the following qualifications:
- Based in Adama/ Bishoftu
- Bachelor’s degree required in a Business related field;
- Additional Master’s studies or CPA skills preferred;
- Minimum 5+ years’ work experience, work with MSMEs is required;
- Skilled/ with expertise in market linkages and value chain management to MSMEs;
- Background in finance or ability to produce financial reports/projections for entrepreneurs;
- Deep understanding of go-to market strategies and growth strategies for businesses in the area of consumer goods;
- Past experience writing business plans in preparation for investment;
- Ability to work with high-profile individuals and companies by demonstrating exemplar levels of professionalism;
- Strong presentation and training skills, and ability to teach others business concepts;
- Excellent computer skills – including Powerpoint, Word, Excel, Odoo, Kobo-collect, Google Drive, etc;
- Fluency in writing and Speaking Oromifa is mandatory.
- Experience working in refugee settings with different nationalities in Addis Ababa
- Have passion to work with direct clients and see firsthand impact of the intervention
- Excellent in English, Amharic and other refugee community languages
Competencies
- Manages Diverse Relationships – Relates well to a wide variety of personalities, values differences, and communicates effectively across diverse communication styles, cultures, and backgrounds.
- Takes initiatives to Deliver – Thinks several months in advance, prioritizes objectives, implements reliably, and quickly identifies what will help or hinder goal accomplishment.
- Fluent in Technology – Uses technology effectively to work efficiently and achieve desired outcomes.
Mindset and Behavioral
- Completes clearly defined tasks and projects with guidance from managers and team.
- Understands how individual work supports team and organizational goals.
- Manages weekly priorities and is accountable for thorough, timely completion.
- Identifies opportunities and risks, suggesting solutions when appropriate.
- Gathers relevant information, seeks input, and acts to support team operations.
- Delivers quality work that contributes to team impact and objectives.
- Begins sharing unique perspectives in team discussions.
- Builds and applies Inkomoko’s values in culturally relevant ways.
Role level
- Manage weekly priorities independently, anticipate risks and opportunities, and deliver high-quality work that aligns with team and organizational goals.
- Communication and collaboration skills by engaging with diverse perspectives, contributing to team discussions, and building relationships with staff and clients.
- Use technology effectively to support team operations and gather relevant information to help make informed decisions.
Role Function
- High-quality data collection and monitor and control data accuracy.
- Foundational business development skills to effectively support Inkomoko clients
- Outcome-based consulting capabilities to deliver actionable results aligned with client or organizational goals.
- Proficiency in technology tools, email communication, and digital workflows for efficient and professional workplace interactions.
- Support personal development and adaptability
- Build and maintain strong, value-driven stakeholder relationships.
Benefits
WHAT YOU’LL GET
This role is a tremendous opportunity to work in a high-growth, mission-driven organization.
Our compensation includes a great working environment and competitive compensation:
- Competitive salary, and potential KPI-based bonus
- Benefits including health insurance, annual leave, staff savings program, parental leave for men and women, sabbatical program, and more.
- Incredible company culture, including deep investment in your learning and growth, and opportunities for career growth;
- Opportunity to work with a talented team of professionals across the region;
- Ability to make a significant social impact and contribute to economic growth;
TO APPLY
If you’re excited about this role, please submit your CV, and tell us why you are the right fit for this opportunity.
Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.
NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.
All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
