Team Leader - Child & Family Care - Townsville

About the role

selectability is seeking a highly motivated and experienced team leader - child & family care to join our team. As a team leader - child & family care, you will be responsible for leading a team of child & family care professionals to ensure the safety and well-being of children and young people in our care. Our youth residential program provides care and intensive support to children and young people who have a variety of needs.  

Team leaders play a vital role in leading a team that supports children and young people to live their best life. Team leaders have a passion for working with young people and provide guidance and support to a team of youth workers. You will be responsible for maintaining compliance with the relevant Child & Family Care legislation and regulation, as well as organisational policy and procedures. You will build and maintaining effective relationships with key stakeholders, including government agencies, families, and young people.  

As a team leader you will lead, coach, and mentor a team of senior youth workers and youth workers in meeting a child or young person’s individual needs whilst promoting cultural safe and competent practice within the program.  

Team leaders oversee house operations with a strengths-based, person-centred approach while also maintaining a strong outcomes focus.  

The team leader - child & family care responsibilities include, but are not limited to:

• overseeing the daily operations of the child & family care services which includes- monitoring, managing and supporting a team of youth workers to maintain workplace health and safety checks, cleanliness of the property, managing positive behaviour support plans, compliance checking
• ensuring that all team members are trained and up to date with relevant procedures and regulations
• providing support and guidance to employees when required
• reporting any concerns or incidents to the relevant manager
• providing exceptional customer service to all internal and external stakeholders
• maintaining professional boundaries at all times
• maintaining accurate and up to date records and documentation
• facilitating team meetings, and professional development activities
• assisting children and young people in the development and delivery of their individual care plans and goals
• assisting and empowering children and young people in maintaining their environment

About you

To be successful you must: 

• possess clear and effective communication skills 
• demonstrate computer literacy and accuracy in record management 
• experience working in a team environment 
• exhibit an ability to problem solve 
• be able to follow policies and procedures at all times 
• be able to work with culturally and linguistically diverse communities and individuals
• must be available to be on call, to provide support and assistance as required
• travel across selectability sites is required

Role requirements

• must have a minimum of Cert IV qualification recognised under the child safety minimum qualification standards, (or willing to actively study)
• possess the certification in Hope and Healing for residential care (to be obtained upon commencement)
• a current minimum P1 "C" class Queensland drivers licence 
• a currently registered, roadworthy, and fully comprehensive vehicle 
• current nationally recognised First Aid and CPR certificates (or the ability to obtain)
• a Child Safety & Personal History Screening check
• a Positive Notice Working with Children (blue card) (or the ability to obtain)
• NDIS Worker Screening Clearance (or the ability to obtain)
• NDIS Worker Orientation Module 'Quality, Safety & You'

About the offer

We offer a range of benefits including:

• hourly rate of $46.93+ super
• up to $15,900 FBT salary packaging benefits
• access to fitness passport
• flexible working arrangements 
• career pathways and opportunities for development
• employee assistance program offering confidential counselling support for employees

Applying

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. 

If you would like more information please contact selectability's Townsville HR team on07 4453 0100 or by email hrtownsville@selectability.com.au

About us

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include Child & Family Care, and residential aged care in the Lower Gulf.

If you would like to know more, please visit our website.