AI Automation Specialist

Job Type: Full- Time

Workplace Type: Remote in the DMV area or Morrisville, NC area

Clearance: Ability to obtain a Public Trust clearance

Must be a U.S. Citizen

Benefits: Medical, dental, and vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and even pet insurance to ensure your furry friends are cared for too.

Job Summary

Castalia Systems is seeking an experienced AI Automation Specialist with strong automation skills to support our customer. The ideal candidate will be responsible for designing, developing, and implementing AI-driven systems to automate complex business processes using Postal tools. This includes (Robotic Process Automation (RPA), Machine Learning (ML), and Natural Language Processing (NLP). The role demands expertise in system architecture, workflow design, writing code/scripts, and building processes using Postal tools in a hybrid on-prem Windows/Unix/Linux and cloud-based environment. Candidates must be able to collaborate across CISO Security, and CIO teams to automate workflows, ensure data integrity, data accuracy, and support mission-critical operations. Proven hands-on experience with AI/ML libraries, low-code/no-code tools, cloud platforms (AWS, GCP, Azure), Microsoft Power Tools, Splunk, Databricks, SharePoint, Okta automation, ServiceNow, and an RPA platform is required.

Roles and Responsibilities

A qualified candidate will perform the following duties and responsibilities, but are not limited to:

• Create, configure, and deploy automated systems combining AI, machine learning, RPA bots, Microsoft Power Tools, Databricks, and Splunk.
• Understand and analyze repetitive, time-consuming business processes to determine recommended automation solution using Postal tools.
• Write and update code, build custom scripts, integrate AI models into existing infrastructure like Splunk, Databricks, ServiceNow, and Microsoft Power Tools.
• Monitor and optimize automation performance, troubleshoot errors, and ensure system scalability.
• Work with IT and CISO stakeholders to define key performance indicators (KPIs) and align automation with organizational goals.

Required Qualifications:

• 5+ years of experience and a Bachelor’s degree in Computer Science, IT, a related field, or 10 years of equivalent experience.
• Must have programming proficiency in scripting, Python, and (Java, or R).
• Experience with AI/ML libraries, low-code/no-code tools, Microsoft Power Tools, Splunk, Databricks, SharePoint, Okta automation, ServiceNow ticket generation, cloud platforms (AWS, GCP, Azure), and a RPA (Robotic Process Automation) platform.
• Ability to analyze large datasets, leveraging multiple tools, to uncover patterns for process optimization. Ability to analyze and troubleshoot complex data ingestion and parsing issues.
• Knowledge of Business Process Management (BPM) and workflow optimization.
• Exposure to network security or cybersecurity

Physical Requirements/Work Environment

• Occasional off-hours or weekend efforts may be needed for automation implementation, maintenance, upgrades, and support may be required.

Travel

• Less than 5% unless required to be onsite as the need arises

Company Description

Castalia Systems is a proven business partner providing mission critical solutions to the Federal Government. We provide cutting edge solutions from Securing and Managing Data to Systems Engineering and Development. Castalia Systems is a pioneer in Artificial Intelligence Design and Application.

With our vast knowledge of our customers’ needs and relevant technology, our team can bring successful solutions to every mission. We are one-upping our competitors by providing premium IT solutions and platforms with cutting-edge technology so it’s very evident when you compare us with anyone.

Disclaimer

Castalia Systems is an equal employment opportunity and affirmative action employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, sexual orientation, age, national origin, or ancestry, physical or mental disability, veteran status, marital status, HIV-positive status, as well as any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all people involved in the operations of the company are prohibited from engaging in this type of conduct.