$72,000 – $80,000Full TimeEN
NexusTek is anchored by a long-established core business that delivers unparalleled managed IT services to a wide range of clients. We are embarking on a new chapter, expanding our offerings with three strategic initiatives: Professional and managed services for hybrid cloud, cybersecurity, generative AI and data. Our ambition is to cultivate a premier service organization recognized nationally for its leadership in these areas. Our mission is to take away technology headaches allowing our clients to focus on their core business.
Working hours
Monday – Friday 8:00 am - 5:00 pm AZ
Rotation on-call required, occasional after hours
Location and travel requirements
Hybrid: Typically two days travel to client sites within the Phoenix, AZ metro (spread mainly east metro however some clients are NW to SW metro), Work from home is available for 3 days while handling service desk tickets. (Number of days on-site may vary depending on client needs).
Note: This position has a high potential to become a full-time on-site field engineer as we grow our Phoenix client base. Please apply with that in mind.
Why this job is exciting
This is a fast-paced, ever changing IT position. You will work hands-on as well as remotely with the latest technology in multiple environments. All while engaging our clients in the process to understand their technology needs and enhance their technology efficiencies.
Who you are
Proactive and independent technical expert who performs a variety of tier I and tier II technical support responsibilities, requiring a thorough working knowledge of information technology and infrastructure administration. You are a skilled communicator on all levels. Your meticulous attention to detail is shown through your timekeeping, documentation, and execution of the technical work.
You know how to:
Technology working knowledge:
Pay and Benefits:
This is a full-time position located in the United States and performed remotely with some travel.
Estimated Starting Salary/Wage Range: $36 - $40 per hour, less applicable withholdings and deductions, paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)
In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:
We’re happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.
We seek dedicated professionals who prioritize their role with us as their primary employment. Engagement in additional employment or business activities that may conflict with your responsibilities with NexusTek is not permitted.
Interview Process - Typical interview process for this role:
Application Stage - Thanks for showing interest!
Screening Stage - Let's get to know each other!
Prior to moving to the interview phase, you will be asked to complete the survey, or you can take beforehand here: https://take.surveys.ci/s/UFfhWqnV5S/68963
Interview Stage - We’ll dive into your experience more in depth
NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
NexusTek participates in E-Verify for all US Employees
Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team.
All communications with NexusTek professionals will only be sent from an @nexustek.com or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page: https://www.nexustek.com/nexustek-careers/ or https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=567e686e-7575-49d9-b29f-985e7365f987&ccId=19000101_000001&type=MP&lang=en_US
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