Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
- To assist in planning manpower requirements to achieve an efficient usage of labour, considering business needs and seasonal trends.
- Assist in preparing yearly budgets for the laundry department and remain fully accountable for revenue objectives.
- Work with colleagues across the hotel to ensure all guest requirements are met.
- Oversee and manage the laundry function of the hotel, actively looking for ways to exceed guest expectations at all times.
- Ensure that all guest laundry is processed quickly and efficiently in line with the requirements of the guest.
- Ensure that all laundry machines and equipment are well maintained and work properly.
- Ensure that all linen and uniforms of the hotel are in good and clean condition.
- Manage relationships and contracts with suppliers.
- Ensure that departmental SOP’s are current and in effect and available for all team members to use as reference, revise and update when necessary.
- Rostering and scheduling of all Laundry personnel.
- Supervise and manage the work of all team members in the Laundry department
- Ensure health & safety requirements are adhered to.
- Ensure records are maintained for linen inventory and uniforms. Ensure that par levels of linen, towels and uniforms are current, and take an accurate linen inventory bi-monthly. Report monthly cost of all linen and income to Executive Housekeeper.
- Lead departmental measures to minimize wastage of materials and amenities used in the department.
- Control chemical and Laundry supplies consumption, and ensure safe usage of chemicals
- Fully support and release staff for Task Force Missions required to support the opening of new Anantara and other MINT properties, and other special events catered by Minor International.
- Coach and guide new members of the team, with proper orientation training.
- Put in place effective ongoing training and development for team members.
- Develop and maintain a motivational working environment within the department and positive relations with other departments.
Qualifications
• At least two years' experience in hotel housekeeping & laundry operations
• Effective supervisory skills
• Good interpersonal skills
• Proficient in English communication
• Eye for detail
Additional Information
To be able to relocate to remote resort location
