Digital Content Coordinator (9-Month Term)

ABOUT THE LUCAS MUSEUM OF NARRATIVE ARTOpening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling.  Founded by George Lucas and Mellody Hobson, the museum’s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas’s filmmaking career.  Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces.   

POSITION SUMMARY 

We are seeking a Digital Content Coordinator to support the development, input, and management of content across the museum's website, mobile app, and digital asset management system. This role is essential to the museum's opening, ensuring that digital content is accurate, properly formatted, and published on schedule. 

The Digital Content Coordinator works at the intersection of content creation and technical systems—taking text, images, audio, and video from internal teams and preparing them for publication across digital platforms. This is a hands-on role requiring strong attention to detail, comfort with multiple software tools, and the ability to manage high volumes of content under deadline. 

This is a full-time, 9-month term position with immediate focus on opening preparation. Post-opening, the role will offer expanded opportunities to support digital content production as the museum's digital presence matures. 

RESPONSIBILITIES

Content Input and Publishing 

• Manage day-to-day digital content updates, ensuring information is accurate and published on schedule 

• Input, format, and publish digital content—text, images, audio, and video—to the museum's website and mobile app using the content management system (CMS) 

• Prepare and optimize media assets for digital publication, including image resizing, cropping, and basic editing 

• Work closely with the museum’s Collections Information and Data team to help keep the department’s images NetX (the museum's Digital Asset Management System / DAMS) current by uploading, tagging, and organizing image assets 

• Assist the museum’s Digital Content Strategist in managing Ikonic, the museum's video management platform, by uploading, tagging, and organizing image assets. (Video production work is limited in this role) 

Quality Assurance 

• Conduct quality assurance reviews of published content across website and app 

• Participate in product QA testing for new features and updates, documenting issues and verifying fixes 

• Ensure all published content meets brand standards and accessibility requirements 

 Content Production Support 

• Prepare and edit content using tools such as Adobe Photoshop, Adobe Premiere, Figma, and Canva 

• Collaborate with internal teams to support digital content needs across departments 

• Assist with content production tasks, including basic graphic design, video trimming, and asset formatting 

• Support special projects and content initiatives as assigned  

Coordination and Communication 

• Work closely with the Senior Interactive Producer and Web Developer to ensure content is properly structured for technical systems 

• Coordinate with curatorial, marketing, education, and other departments to gather and prepare content for publication 

• Flag issues, bottlenecks, or quality concerns to the appropriate team members 

Administrative Support 

• Track department workflows, deadlines, and publication schedules in Airtable 

• Update and maintain department libraries on Microsoft SharePoint and its image and video storage systems, making sure to maintain consistent file naming conventions, metadata standards, and folder structures 

• Provide general administrative support to the digital department as needed 

• Assist with scheduling, documentation, and other operational tasks to support departmental workflows 

CORE COMPETENCIES

Analytical Rigor: Simplifies complex problems by using critical thinking to evaluate problems, gathering information, incorporating multiple perspectives, understanding causes, and identifying best-possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. Adopts an audience-centric approach, understanding the needs of the audience and incorporating them, as appropriate, into the decision. 

Courageous Communication: Intentionally works well with others both on the team and cross-functionally to achieve individual, team, department, or organizational goals. Values diverse input and working with others as a way to achieve the best output possible. 

Collaborative Excellence: Displays courage when handling difficult conversations and genuinely and intentionally communicates. Relays key messages effectively, targeted to specific audiences. Identifies others' communication styles and perspectives, adjusting language and approach accordingly. Employs active listening to understand, rather than reply. Asks for, integrates, and values feedback from team, peers, and leaders. 

Adaptive Resilience: Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity. 

Inclusive Interaction: Actively contributes to an environment in which all employees feel a sense of belonging, valued for their differences and empowered to participate and contribute freely. 

 

QUALIFICATIONS

• Bachelor's degree in digital media, communications, marketing, digital journalism, or a related field 
• 1–3 years of experience in digital content production, publishing, or coordination, with a track record of managing content workflows and meeting deadlines 
• Hands-on experience with content management systems and digital publishing workflows, including inputting, formatting, and scheduling content for web or app platforms 
• Experience working with digital asset management systems, including organizing, tagging, and maintaining media libraries; experience with NetX is a plus 
• Strong organizational and time management skills, with the ability to juggle multiple projects and keep details from slipping through the cracks 
• Adobe Photoshop and Airtable (required) 
• Familiarity with other content tools such as Adobe Premiere, Figma, and/or Canva is a plus 
• Familiarity with project management tools such as ClickUp is a plus 
• Comfortable working in structured CMS environments where content follows templates and established patterns 
• Strong written communication and proofreading abilities; while this isn't an editor role, you'll often be one of the last set of eyes on content before it goes live 
• Familiarity with headless CMS platforms and structured content workflows is helpful but not required 
• Basic understanding of web accessibility standards is a plus 

EQUAL OPPORTUNITY AND OUR COMMITMENT TO DEAIBThe Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged.
The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.
*************************************************************************************************************** The Lucas Museum of Narrative Art is dedicated to the art of illustrated stories. Our mission is to inspire and connect people through the exploration of visual stories and their influences in society. 
VALUES Our internal and external practices are shaped by the following beliefs and behaviors. People First: We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what they find emotional in works of art.
Inspired: We believe that art can move you to feel, think, reflect, and act.
Collaborative: We believe that nimble thinking and working together yield exponential results.  STRATEGIC PRIORITIES  Narrative Art: Amplify the social impact of storytelling and illustration. 
Community: Connect to a broad and diverse public.  Operational Excellence: Create a healthy and durable institution.   All staff at the Lucas Museum of Narrative Art lead through a deep commitment to diversity, equity, and inclusion, both within the Museum and with the communities that we serve.
Salary and titles will be assigned commensurate to the successful candidates’ education and experience. An attractive compensation package will be offered to the successful candidate(s).