ROLES AND RESPONSIBILITIES
Reporting to the Workday ERP Lead, the Senior Workday Integrations Analyst will be working as a key stakeholder in ongoing Workday Integrations support with a particular focus on HCM integrations. This will include managing and running all Workday production actions and processes within the business.
KEY RESPONSIBILITIES
Integration Development
- Design, develop, test, and deploy integrations using Workday tools such as Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, and Report as a Service (RaaS).
- Deliver configuration enhancements and updates to integrations based on evolving business and system needs.
- Update integration designs to reflect changes within HR and Financials data models.
- Manage the migration and promotion of integration changes through to production.
Requirements Gathering & Collaboration
- Collaborate closely with the onshore Workday Support Lead to understand priorities and provide accurate delivery estimates.
- Partner with cross-functional teams—including HR, Finance, Procurement and IT—to understand business needs and translate them into technical effective solutions.
- Document integration requirements, workflows, and system dependencies.
Monitoring, Maintenance and Updates
- Act as a key contributor in the ongoing Workday build-out, including new integration development.
- Identify opportunities to maximize Workday value—particularly within Finance and HCM modules.
- Diagnose, troubleshoot, and resolve issues or defects within Workday integrations in production.
- Review and assess upcoming Workday releases to determine the impact of mandatory and optional changes on existing integrations.
- Provide guidance and support to internal teams as needed
Documentation, Compliance and Governance
- Ensure Workday processes and controls meet regulatory, compliance, and audit standards.
- Maintain detailed technical documentation for all integration processes.
Skills & Competencies
- Workday integration development (Studio, EIB, Core Connectors, Studio, Raas, API/Custom Report, BIRT)
- Custom report design (RaaS, advanced reports)
- ERP integration and data mapping
- Proficiency in APIs and web services
- Strong troubleshooting and analytical skills
- Clear documentation and communication abilities
- Strong proficiency in Microsoft Office applications.
- Experience with Jira, Confluence or similar tools
- Workday Implementer Certification is highly desirable.
- Excellent written and verbal English communication skills.
- A proactive, analytical, detail-oriented mindset, with the ability to work independently and collaboratively.
- Customer-oriented, innovative approach with a focus on delivering high-quality solutions to the business.
EXPERIENCE REQUIREMENTS
- 4+ years of experience supporting Workday in BAU or participating in Workday implementation projects.
- Minimum 3 years of hands-on Workday HCM integrations experience.
- Global Experience: Prior experience supporting global or multinational organizations is preferred.
- Strong expertise across Workday Core HCM and key areas such as Business Processes, Security, and general configuration.
- Demonstrated experience managing change and full project lifecycle execution within agreed timelines.
- Deep knowledge of Workday integrations and reporting tools, including PECI, Core Connectors, EIB, Studio, Raas, Custom Report Creation/API, and BIRT.
- Experience with related systems or tools such as PRISM, Power BI, JIRA, SharePoint, Concur, ServiceNow, Docusign, Deel, payroll platforms, ZIP, highly desired
- HR Technology integration experience from Workday Recruiting, Workday HCM and Workday Compensation SKUs to tools such as PeopleFluent, Workday Recruiting, Recruiting CRMs (Phenom, iCIMS), Assessment Platforms and Background Check vendors is desirable.
- Experience with Python/Javascript scripting
- Experience working with XML / REST based endpoints and standard authentication protocols.
- Proven ability to manage complex projects involving multiple global stakeholders and time zones
