Network Services Lead

Do you want to play a key role in ensuring stable, secure, and efficient network operations and service delivery in one of Sweden’s largest family-owned companies? Do you enjoy working close to both technology and operations, close to the technical domain combined with team leadership? Then this role is a good fit for you.

We offer
A dynamic role where you ensure reliable network services in a business-critical, global environment. As Network Services Lead, you drive operational delivery and continuous improvement, combining team leadership with close involvement in the technical domain. You guide an international team based in Gothenburg and Wroclaw, ensuring stable, secure, and efficient operations through clear planning, prioritization, and coordination.

By leading daily operations with structure and clarity, you enable the team to focus on the right activities and remove obstacles to maintain steady progress. You monitor KPIs, SLAs, and operational performance, ensuring alignment with incident, problem, and change management processes, while continuously improving service quality, efficiency, and consistency.

Working closely with internal stakeholders and external vendors, you ensure services are delivered according to expectations and agreed levels, while also supporting improvement prioritization, financial follow-up, and cost awareness.

About you
You are a caring, structured, and pragmatic leader who enjoys working close to operations and taking ownership of planning, prioritization, and execution. You create the right conditions for consistent, high-quality delivery and ensure steady progress. With an entrepreneurial and curious mindset, you thrive in complex IT environments where no two days are the same.

As a strong collaborator, you work effectively across teams and stakeholders, maintaining transparency around priorities, performance, and progress. You are driven by delivery and continuous improvement.

We are looking for you with prior experience in enterprise networking, such as LAN/WAN, SD-WAN, cloud networking, or network security, and have worked in a team lead or similar role with operational responsibility. You also have a solid technical understanding, even if you are not working hands-on today.

This role is ideal for someone currently working as a network specialist, technical lead, or service lead who wants to take broader operational responsibility.

Familiarity with ITIL or similar frameworks, a bachelor’s degree in IT, Engineering, or equivalent experience, and fluency in Swedish and English are also required.

About us
Stena Group is one of Sweden’s largest family-owned companies with global operations in ferry services, offshore drilling, shipping, real estate, and finance. Stena Group IT supports the entire group with modern, secure, and reliable IT services that enable both daily operations and long-term development.

Stena Group IT provides IT services to the entire Stena sphere – a global organization with more than 20,000 employees across several industries. Our role is to ensure secure, stable, and modern IT capabilities that support the group’s global operations.

We work in close collaboration with our businesses and colleagues around the world. At Stena Group IT, long-term thinking, collaboration, and continuous improvement are part of our everyday work. We work in a hybrid setup with a mix of office work and remote work, with three days per week from the office.

Application
We will be screening applications continuously, and the position may be filled before the advertisement expires. Therefore, we kindly ask you to submit your application as soon as possible.

Questions
For questions about the role:
Kristoffer Ekfeldt, IT Infrastructure Manager & Service Portfolio Manager, kristoffer.ekfeldt@stena.com

For questions about the recruitment process:
Charlotte Hanklin, HR Business Partner, charlotte.hanklin@stena.com