Filson Retail Sales Associate - Vancouver, BC - PT

In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available.

Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.

Retail Sales Associate

The Sales Associate is responsible for supporting the Team through personal selling achievements and the store's day-to-day operations, as well as helping market Filson’s high-quality products by upholding strong visual merchandising requirements. The Filson brand is built on a reputation of excellent product quality, performance and associate knowledge, and this position serves to provide exceptional customer service and team empowerment.

Responsibilities:

• Identifies customer needs and acts as an outfitter, one who fully prepares our guest for their next adventure through exceptional product knowledge. 
• Supports marketing events and stories through in store promotion, clientele emails, and community outreach.
• Ensure that Filson Standards and Operating Standards are met or exceeded to support brand consistency.
• Protects employees and customers by providing a safe and clean store environment.
• Supports store operations by enforcing company programs, initiatives, policies and procedures.
• Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within
• Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within
• Other duties as assigned. 

Qualifications:

• Must have high school diploma or equivalent.
• Experience in customer service environment.
• Friendly and outgoing; service mentality.
• Strong communication, both verbal and written skills.
• Committed to superior service. 
• Energetic, dependable and a team player. 
• Merchandising and visual sales floor skills.
• Motivated and results driven.
• Ability to work weekends, holidays, and evenings.
• Basic math skills, register experience is a plus. 
• Must be 18+ years old

Requirements

• Able to stand for 8 hours
• Able to lift and carry 30 pounds
• Able to reach overhead
• Able to pull clothing and luggage from shelves
• Able to bend, kneel, or stoop

Sampling of Total Rewards Program: 

• Compensation type: hourly 
• Compensation:
  Compensation can be negotiated based on previous experience & qualifications.
• Starting at $17.85 - $19.45 CAD per hour
• Bonus eligibility:
• Potential monthly bonus based on store financial performance.  
• Employee hiring referral bonus

• Benefits:
  • Paid Time-off: (For FT status team members only)
  • Paid Vacation days (For FT status team members only)
  • Paid Float Days (For FT status team members only)
  • Medical, Dental & Vision (For FT or PT Reg status team members only)
  • Corporate Holidays
  • 401k with company match
  • Company Employee Assistance Program (EAP)
  • Pet Insurance
  • Merchandise discounts
  • Complimentary employee bag after 90 days of employment 

Note: This job description is not meant to be all-inclusive.  Employee may be required to perform other duties to meet the ongoing needs of the organization.

Filson is an equal opportunity employer.  We believe that every employee has the right to work in surroundings that are free from all forms of unlawful discrimination.  It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law.  Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.

Regarding applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.