DISABILITY SUPPORT WORKER – COMPLEX / FORENSIC SUPPORTS

DISABILITY SUPPORT WORKER – COMPLEX / FORENSIC SUPPORTS
EMPRESS SUPPORT SERVICES

📍 Location: Northern Suburbs (Donnybrook / Craigieburn Corridor) 💰 SCHADS Award (Level based on experience) + penalties 🕒 Employment Type: Casual (structured ongoing roster)

About the Role

We are seeking reliable and grounded female Disability Support Workers to join a structured support team for a participant transitioning into Supported Independent Living (SIL).

You will be working within a low stimulus, structured environment, supporting a participant with psychosocial and behavioural needs, with a strong focus on routine, emotional regulation, and safety.

You will work under the guidance of a Key Worker and leadership team to deliver consistent, high-quality support.

Participant Overview

You will be supporting a participant who presents with:

• Psychosocial disability with emotional regulation needs
• History of behaviours of concern (BOC)
• Justice-involved / forensic background
• Transitioning into SIL with a focus on stability and routine
• Preference for a structured, low-stimulation living environment

Participant-Specific Requirement (IMPORTANT)

Due to the participant’s individual support needs, presentation, and Behaviour Support Plan considerations, this role is suited to female support workers only.

This is to ensure:

• Consistent engagement and rapport
• Emotional safety and stability
• Alignment with Behaviour Support strategies

Key Responsibilities

Participant Support

• Provide daily living support (personal care, meal preparation, household tasks)
• Follow structured routines and support plans
• Support emotional regulation and engagement in daily activities
• Encourage independence while maintaining safety and stability

Behavioural Support

• Follow Behaviour Support Plan (BSP) strategies as directed
• Recognise early signs of escalation and respond appropriately
• Maintain a calm, non-reactive approach at all times
• Maintain clear and consistent professional boundaries

Structure & Consistency

• Maintain consistent routines across all shifts
• Support a predictable and low-stimulus environment
• Ensure clear and effective shift handovers

Health, Safety & Risk

• Follow all staff safety and risk management procedures
• Maintain awareness of environmental risks and participant triggers
• Support a safe environment for both participant and staff
• Utilise designated safe areas where required

Documentation & Reporting

• Complete accurate progress notes and reports
• Record observations (factual, not analytical)
• Report incidents or concerns promptly to senior staff

Team Collaboration

• Work closely with the Key Worker and management team
• Follow direction and contribute to a consistent team approach
• Participate in training and reflective practice

What We Are Looking For

We are specifically looking for staff who:

• Have experience supporting participants with complex behavioural or psychosocial needs
• Are confident working within structured environments
• Can maintain routine, boundaries, and consistency
• Remain calm under pressure and respond appropriately to escalation
• Are reliable, accountable, and team-oriented

Essential Requirements

• Certificate III in Disability, Individual Support, or equivalent
• NDIS Worker Screening Check & Police Check
• First Aid & CPR
• Manual Handling & Infection Control
• Valid driver’s licence
• Mental Health First Aid (or willingness to obtain immediately)
• Strong communication and documentation skills

Highly Desirable

• Experience in forensic or justice-involved settings
• Understanding of Positive Behaviour Support (PBS)
• Training in MAPA, CPI, PMAB or similar (de-escalation)
• Experience in SIL or transitional support environments

Why Join Empress Support Services

At Empress, we focus on delivering high-quality, structured support for participants with complex needs.

You will be supported by:

• Strong leadership and clear direction
• Ongoing training and development
• A collaborative team environment
• Consistent and well-structured support models

Important Note

This role requires maturity, consistency, and professionalism. It is best suited to individuals who are confident working in structured environments and can maintain clear boundaries while delivering safe, high-quality support.

If this sounds like you, we would love to hear from you.

Apply now.