CHIEF OPERATING OFFICER (COO)

ABOUT BURGA     From a 7m² flat with just one printer in 2015 to a global powerhouse with 3+ million customers, 10+ million products sold, and revenue of over 130 million in 2025 - BURGA is not your average brand. Our products have been spotted with some of the world’s biggest celebrities, like Taylor Swift, Cara Delevingne, Lucy Hale, Alexis Ren, and many more.   We're on a mission to turn ordinary into extraordinary by transforming everyday items into style statement accessories. To keep up with our growth, we’re building a 10-million-euro manufacturing facility in Kaunas, set to produce 40,000 items daily.   With unicorn ambitions and 500+ passionate humans on a mission to conquer the world, you’re joining a team that’s rewriting the rules.

Curious about our day-to-day life? Take a peek on Instagram @burgainsider 
   ABOUT THE POSITION   BURGA is entering its next growth phase: scaling globally, expanding into new markets, and evolving into a highly structured, high-performance organization.
As Chief Operating Officer (COO), you will join at a critical inflection point. Your mission will be to build and scale a world-class operational engine that enables fast execution, clear decision-making, and sustainable growth toward a 1B+ business.
Your role: You will act as a strategic partner to the founders and executive team, owning company-wide operations and ensuring that teams operate with clarity, strong execution, and full alignment to company priorities.
You will oversee key operational domains, including Customer Support, Quality, IT, and cross-functional execution, while embedding scalable processes and ways of working that enable teams to perform independently and consistently deliver results    WHAT YOU’LL DO:    - Lead BURGA’s operations, ensuring efficient execution across all departments and alignment with business priorities;
- Drive company-wide goal alignment and performance management, ensuring clear priorities and accountability;
- Build and scale cross-functional execution, ensuring key initiatives are delivered on time and without bottlenecks;
- Establish clear ownership and effective ways of working across teams;
- Oversee cross-team smooth collaboration across many departments, including Product Development, Supply Chain, Quality, Manufacturing and IT functions, ensuring best-in-class customer experience and continuous improvement;
- Ensure technology, data, and core systems support scalable and efficient operations;
- Drive operational excellence across supply chain, logistics, and fulfillment in collaboration with
functional leaders;
- Ensure clear visibility of performance to enable fast, data-driven decision-making;
- Drive continuous improvement and automation initiatives across the organization;
- Ensure operations are scalable to support international expansion.
  WHAT WE’RE LOOKING FOR:   - Proven experience as a COO, CEO, or senior operations leader in a fast-scaling company (ideally D2C or e- commerce);
- Experience operating in high-growth businesses with increasing organizational complexity and international expansion;
- Strong understanding of e-commerce operations, including supply chain, fulfillment, and customer experience;
- Proven track record of building operational systems, execution frameworks, and organizational processes;
- Experience managing cross-functional teams and driving alignment across the organization;
- Strong business mindset with the ability to make decisions based on impact;
- Ability to bring structure and clarity into fast-moving, complex environments;
- High level of ownership and accountability, with a strong focus on results;
- Clear, direct, and fact-based communication style;
- Experience building and scaling high-performing leadership teams.
      SALARY: From 10 000 EUR/Month GROSS. We’re open to discussing it based on your skills and competencies.   EXTRA SWEETENERS     Epic Team-Buildings: Enjoy team-building activities, including our all-talked-about Christmas parties.  Annual Workation: Pack your laptop and join us for an epic workation that blends work and play, recharging your batteries and sparking creativity.  Invest in Your Growth: Point us to any event, course, book, or mentor that will boost your skills, and we'll take care of it. Your growth is our priority.  Birthday Treat: Enjoy a free day off on your birthday.  Exclusive Vouchers and Free BURGA Goodies: Enjoy exclusive discounts and free BURGA products—perks of being part of our team.  Health Insurance: Take care of your health and well-being by using the perk of our private health insurance (after 6 months)  Pleasant Workplace Environment: Work in a joyful space with occasional Friday team brunches, pet-friendly offices, and regular visits to our Kaunas and Vilnius locations.  Flexible Working Arrangements: Embrace a hybrid work model or take advantage of personal workations. Your work, your way.     You’re just one click away from starting your dream career at BURGA.