Job DetailsJob Location: Waupun Mill - Waupun, WI 53963Position Summary:
Responsible for professional customer service, billing, and administrative duties as it relates to the customers of the locations business lines of feed, grain, and soy processing plant.
Duties & Responsibilities:
Greets customers and establishes a helpful friendly atmosphere.
Continually arranges or cleans to assure a positive image to the customer.
Monitor vendors in the proper delivery of their product as authorized.
May originate or prepare correspondence or emails as directed.
Manage inbound and outbound shipments for customers coming across the truck scale.
Ability to grade grain and identity foreign materials (will train).
Record test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded.
Coordination of delivery numbers, daily inputs, and verification of accuracy.
Basic customer service and communication including answering phones when other office staff is occupied assisting customers, communication to customers regarding location hours and ticket information.
Assist office staff with filing, reporting, tidiness of scale operation area and other duties as time allows.
Processes invoices to include matching the bill of lading with the proper weight and verification with the purchase order.
Enter all incoming ingredients into the system with cost and make monthly inventory adjustments.
Manage and update Feed Price Sheets.
Administer specific customer billing details on Monthly basis.
Inputs business activities using the Agvantage software system and works with corporate personnel to assure completeness and accuracy of data input.
Communicates with customers and relays pertinent information to the appropriate personnel.
Customer invoicing.
Communicating inbound shipments and pickups with appropriate locations personal
Other duties as assigned.
Qualifications:
2-4-year degree in an agricultural-related field or 2-4 years of administrative experience (agricultural background preferred).
Excellent customer service skills required.
Bookkeeping,10-Key Calculator, Microsoft Office, Inventory, and Accounts Receivable experience preferred.
A successful candidate will have strong math, communication, sales, and organizational experience.
Previous feed mill or scale operator experience preferred.
Working Conditions & Physical Requirements:
This position is Monday thru Friday 8:30am-5pm, with extended hours and weekend hours during harvest
Perform duties in a professional office setting.
Ability to sit or stand for long periods of time.
Ability to stoop, bend, and reach on occasion.
Fast paced environment, attention to details is a must.
