At Cardmarket, people come first. Our goal is to create a workplace where everyone feels safe, appreciated, and inspired. Cardmarket is a place where you enjoy coming to work and feel good about heading home at the end of the day. Open communication is at the heart of our culture. Only by talking openly about challenges, big or small, can we find solutions together. Cardmarket connects people across continents, regardless of skin color, origin, religion, nationality, gender, or sexual orientation. We treat everyone equally and expect the same from all applicants. Our strength lies in our diverse perspectives and the shared commitment to move forward together as an inclusive team. To strengthen our Marketing Team, we’re looking for a creative mind who’s ready to take the Cardmarket brand to the next level. Being in a dual role as our Community & PR Expert, you’ll join the Corporate Marketing team, focusing not on promoting the games and products on Cardmarket.com, but on shaping and elevating who we are as a company. You’ll help strengthen our identity, highlight the values we stand for, and deepen our connection with the TCG community.
Your Responsibilities
Identifying proactive storytelling opportunities based on trending topics and internal company developments to elevate and promote the Cardmarket brand
Continuously monitoring community sentiment and overall brand health across all relevant platforms
Turning unstructured community feedback and user perspectives into clear insights and actionable reports, including recurring sentiment analysis
Distinguishing meaningful feedback from background noise and identifying underlying signal patterns
Defining and executing communication strategies while ensuring consistent and coherent brand messaging across all channels
Managing corporate social channels and community platforms proactively and reactively, with a strong sense for tone, timing, and engagement
Developing crisis communication plans and managing reputational risks with strategic foresight
Working closely with internal stakeholders by translating business objectives into compelling narratives that resonate with media, partners, and the broader community
Collaborating with other Marketing teams and providing cross‑departmental support within and beyond Marketing
Your profile
6+ years of professional experience in public relations, corporate branding, brand marketing, journalism, or any related discipline
Background in peer‑to‑peer marketplace communities; being part of the TCG or broader tabletop hobby community is a strong plus
Exceptional communication skills, especially in writing, with the ability to craft clear, compelling, and audience‑appropriate messaging
Demonstrated accuracy and strong attention to detail
Ability to manage multiple tasks simultaneously, adapt to quick turnaround times, and reliably meet deadlines while working independently
Proven expertise in mediating heated discussions across social channels and community platforms
A creative and proactive mindset combined with a collaborative, team‑oriented working style
C2/Mastery level in English is required; fluency in French, German, Spanish, or Italian is highly desirable
Presence in Berlin is required!
Why us?
Work Culture
A respectful, open “you‑culture”, from interns to senior management
A supportive environment where people feel seen, heard, and valued
A team brought together by a shared passion for Trading Card Games, symbolizing our curiosity, strategy, teamwork, and our drive to challenge ourselves
Work Environment
Full-time position (39 hours/week) based in our Berlin office
Hybrid work options
Flexible working hours with clear core hours
Modern hardware and ergonomic equipment
Benefits
5 weeks of paid vacation
Germany Ticket (public transport)
Lunch subsidy (up to €7.67 per working day)
Urban Sports Club membership
Access to professional, anonymous psychological support via DearEmployee
Women of Cardmarket & LGBTQIA+ community groups for exchange, visibility, and empowerment
Your Growth
Annual personal development budget of €1,500
Use it for conferences, courses, books, or new skills of your choice
Opportunities to grow professionally and personally within a modern finance environment
In a nutshell At Cardmarket, you won’t find rigid structures or anonymous office floors. You’ll find a team with heart, humor, and real appreciation, a place where you can take ownership, grow, and be fully yourself.
