Billing Analyst
Department: Finance
Employment Type: Permanent
Location: Kuala Lumpur, Malaysia
Description
The Billing Analyst’s role is critical to the Finance team’s core function of ensuring that all revenue is billed accurately, on time and in accordance with contracts. This contributes to healthy relationships with customers, as well as generating cash for the business.
What attributes make someone brilliant in this role:
- Collating subscription and usage information and processing regular monthly billing through a semi-automated process on Netsuite
- Manual processing of ad hoc billing as and when required
- Ensuring sales invoices are raised from our correct subsidiary, to the correct customer, at the correct address, in the correct currency, with any customer requirements such as PO number and portal uploads adhered to
- Liaise with customers directly, and with our credit control team, on billing queries to ensure that these are resolved quickly and efficiently, contributing to timely collection of accounts receivable
- Monthly validation checks and reconciliations to ensure that all revenue has been accurately billed
- Liaising with Finance Administrator to ensure customer and billing data accuracy
On a typical day, it looks like this:
- Experience working in complex billing environments
- Highly focused and accurate with an uncompromising eye for detail
- A track record of delivering accurate work to deadlines in a fast-paced organisation, with excellent prioritisation and task management skills.
- Able to communicate well with internal and external stakeholders, with the ability to influence and guide towards agreed outcomes.
- Unusually high attention to detail, able to identify trends in data and analyse the impact with an eye on service improvements.
- High integrity, a role model for doing the right thing and commitment to high performance.
- Experience of working in a multi-subsidiary, multi-currency environment is an advantage
- Previous experience of Netsuite, Suitebilling, and Salesforce would be an advantage
