MidFull TimeENEurope
Since its inception in 2016, Otoqi has established itself as a leading start-up in the automotive logistics sector, moving away from the old fashioned truck & trailer world, to a nimble and platform based driver-on-demand model.
Our strength lies in combining cutting-edge technology with operational excellence.
Each year, our 2.000 drivers move over 500.000 vehicles across Europe in under 48h.
Our platform helps car rental companies, car dealers and car manufacturers overcome their logistical challenges. We set the industry standard for vehicle transportation in Europe, offering higher reliability and faster service through our disruptive model and continuous innovation.
With €10M raised in our Series B funding round in 2024, and a footprint in France, Italy, and Germany, we are targeting new countries for our international growth in the coming years.
We are looking for a dynamic, results-oriented Key Account Manager with proven experience in the automotive industry.
In this role, you will serve as the primary strategic partner for our key clients, managing a portfolio of high-value accounts, building lasting relationships and maximizing the value of each partnership. Your ability to anticipate client needs, deliver tailored solutions and act as a seamless bridge between clients and internal teams (Product, Customer Success, Operations) will be central to driving both client satisfaction and business growth.
Client Relationship Management : Build and maintain strong, long-term relationships with strategic clients in the automotive sector through regular check-ins, business reviews and onsite or virtual meetings.
Sales & Business Development : Identify new business opportunities, expand the client portfolio and upsell additional services while ensuring client satisfaction.
Contract Negotiation : Lead negotiations for new contracts and renewals, securing favorable terms for both the company and clients.
Process Improvement : Contribute to internal process enhancements, including standardized contracts, actionable use cases and streamlined workflows.
Market & Product Knowledge : Stay informed of industry trends, competitors and market conditions to provide clients with competitive solutions and ensure rapid issue resolution and project feasibility assessment.
Performance Monitoring & Account Planning : Track account performance, develop account plans, and provide regular reports on sales targets, client feedback and market insights.
Cross-Departmental Collaboration : Work closely with Product, Operations, and Customer Success teams to ensure smooth execution of services and rapid response to client needs.
Strategic Market Management : Navigate a competitive market, manage pricing adjustments impacting short-term margins and propose creative solutions to maximize client value and drive company growth.
Achieving your targets.
Expanding the client portfolio and developing strategic business relationships.
Continuous improvement of team performance with optimized sales cycles.
High customer satisfaction, with strengthened retention rates.
Proven experience in the automotive sector, preferably with key account management or client-facing roles.
Strong sales, negotiation and business development skills, with a track record of achieving and exceeding targets.
Excellent communication, interpersonal and relationship-building skills, able to make clients feel valued and supported.
Ability to understand client needs and provide tailored, strategic solutions.
Strong organizational and time-management skills, capable of managing multiple accounts and projects simultaneously.
Proficiency in CRM software (e.g., HubSpot) for account tracking and reporting.
Excellent problem-solving and decision-making abilities in a fast-paced, competitive environment.
Proficiency in CRM tools (e.g., HubSpot): comfortable with commercial management tools to monitor and optimize team and sales performance.
Experience in the Automotive industry or 3PL Services.
Experience in start-up/scale-up.
🏆 Innovation: We are and feel innovetors, Help revolutionize the automotive logistics sector by bringing innovative solutions to the challenges of the automotive industry.
🔎 Customer Focus: We believe that fostering strong relationships and satisfaction of our Customers is the cornerstone of our success, built on principles of trust and transparency.
🎉 Team spirit: Team spirit and collaboration is a cornerstone of our DNA, partecipate and promote team activities to foster this company asset.
👊 Determination: We are relentless and resolute, always willing to make the extra mile. We face challenges head-first, do mistakes and learn from them not giving up.
🚀 Career development: Otoqi values initiative and autonomy, providing an environment conducive to your personal and professional growth.
🌍 International environment: Join a company with operations in France, Italy, Spain, Netherlands and Germany, with plans for further international expansion.
🏠 Flexible work policy: Flexible/hybrid remote working policy, promoting a balance between professional excellence and private life.
🍽️ Meal vouchers : Meal tickets of 8€/day
🎁 Additional perks: Take advantage of various benefits that support your well-being at Otoqi, like mental health coaching plan, snacks and fresh fruit every day and learning budget.
A phone interview with Hermine - Talent Acquisition Manager (30')
An interview with Marco - Country Manager (1h)
A technical interview with Jonathan - Chief Growth Officer (1h)
