People Support Operations Specialist - Temporary (m/f/d)

Let’s build a healthier future, together! By combining our unique strengths, we are redefining healthcare through sustainable action and innovation. For a behind-the-scenes look, check out this video to see how we at Roche are making personalized health care a reality. 

The mySugr GmbH was acquired by Roche in 2017 and our Vienna office is one of Roche's global sites. You will be located here, in the heart of Vienna, no matter if you work on a mySugr®, Accu-Chek®, navify® or any other Roche product or solution. You can read more about the history of mySugr & Roche here.

Here's what we're looking for:

Fixed term (12 months)

Here’s what we’re looking for:

We are looking for a highly motivated People & Culture Specialist to join our team. In this position you will support us through multiple exciting developments that add to the continuous improvement of our local and global P&C processes and services. You will be part of the daily operations of the P&C department, working alongside the wider organisation, as well as external stakeholders. To provide our team with support you will have a high level of confidence to drive topics from idea through to completion and be able to communicate challenges and updates effectively. If you are someone who loves an open feedback culture and are motivated by collaboration, productivity and team spirit come and join us!

You will split your time 80% at the mySugr site and 20% at the Roche Austria Affiliate.

Your mission:

• Supporting the Country Connector in driving harmonization and optimization of policies and documentation within the country

• Ensuring alignment and execution of established policies, procedures and global P&C initiatives (e.g. pension plan scheme)

• Collaboration with Business Partners and the local workers councils on local topics such as company agreements

• Participating in global and regional squads for deployment of key P&C initiatives or new system launches 

• Ensuring smooth payroll operations with our vendor

• Driving Cross-Functional Collaboration within: 

  • P&C operations teams, chapters, network and communities

  • Network and dedicated Business Partners

  • Other enabling functions, e.g. Finance, Procurement, IT etc to ensure the solution implementation or improvement

  • PSS peers within region and global

  • External stakeholders/providers

• Driving local labor law related topics whilst assuming ownership of all internal labor law content

• Document management activities including, reviewing reference letters, issuing employment contracts, sending documents to the relevant government institutions and the storing of such documents

Essential skills for your mission:

• High-level knowledge of local labor law and local tax and benefit regulations

• Knowledge of local statutory reporting requirements

• Knowledge of legal framework, union agreements, works council agreements and policies

• Ability to thrive in a fast-paced and multicultural matrix environment working across borders

• Maintaining customer-centricity through your day-to-day interactions (incl. needs anticipation, cultural awareness, managing one’s response, fostering an open feedback culture within your team)

• Demonstrating end-to-end accountability to engage and motivate the team to ensure a successful outcome

• A problem-solving mentality accompanied by a proactive approach to work, negotiation skills and the ability to cope with time pressure in demanding situations and manage multiple priorities

• Analytical thinking and pragmatic approach to deal with complex requests

• Excellent organisational skills, with an instinctive sense for prioritization

• A growth mindset with a willingness to take risks and experiment to ensure continuous improvement amongst processes 

• Excellent communication skills in English and German (written and spoken) are essential

• 3-5+ years experience with P&C processes, P&C shared services, P&C functional expertise, and/or broad P&C generalist know-how 

• Valid EU or Austrian work permit

Bonus skills:

• Degree or equivalent, P&C preferred

• Experience working in a team and service delivery or customer care environment

• Experienced and efficient handling of standard IT-applications

• Knowledge of Workday P&C Processes

• Experience of necessary tools (e.g. Workday and CRM Request Management software)

Here's what you can expect from us:

• Ambitious and passionate people building meaningful products 

• An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams 

• Not a corporate environment, but the leverage of a global market leader (Roche family)

• Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)

• Flexible working hours and the opportunity for home office days, 5 weeks vacation

• A wonderful office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… Oh, and did we mention the best team in the world!

In Austria, mySugr has a legal obligation to disclose the minimum salary according to our collective agreement, which is gross €2.854 - per month for this position. But! Rest assured, we offer amazing competitive compensation packages which take into consideration current market trends, therefore you can expect a higher offer that reflects your experience level.

Who we are and what we care about?

We are committed to providing a healthy, equal and inclusive working environment for our employees to bring true relief to the patient! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow - both professionally and personally. 

As a healthcare pioneer committed to transforming the lives of billions of people around the globe, we push boundaries to redefine what is possible. We know that early, accurate diagnosis is essential to maintain health, prevent disease and help advance new, targeted treatments and potential cures for the world’s most serious health problems. We have a passion for innovation and a profound commitment to make a lasting impact on society by continuing to improve the standard of care for humankind. Our culture inspires us to create healthcare that is sustainable, efficient and financially viable. Healthcare that is built on people’s needs, strong data and clinical insights. Healthcare that saves lives.

Interested? Great. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English …. and anything else that you think might impress us.

Roche is an Equal Opportunity Employer.