HR People Systems Coordinator

Company: American Commercial Barge Line
Location: Jeffersonville, IN (onsite)
Job Type: Full-Time

American Commercial Barge Line is seeking a motivated and tech‑savvy HR People Systems Coordinator to support our Human Resources Information System (UKG). This role is a great fit for candidates with strong technical curiosity—whether your background is in IT helpdesk, customer support, HR, or another role where you work with systems and enjoy solving problems.

When you join ACBL... American Commercial Barge Line (ACBL) is one of the largest and most diversified marine transportation companies in the U.S. Our legacy of providing reliable, economical, and environmentally responsible transportation spans more than a century. We offer a wide range of career paths across both operations and support services, and we’re always seeking talented individuals to join our team.   What you will be doing... Your IMPACT

HRIS System Support and Maintenance (UKG)

• Supports daily administration of the UKG HRIS, including basic system configuration, security roles, and workflow maintenance
• Assists with system updates, enhancements, and testing activities to ensure changes function as intended
• Troubleshoots routine system issues and partners with senior HRIS team members or vendors to resolve more complex problems

 Data Accuracy, Reporting, and Analysis 

• Maintains accurate HRIS data through regular audits, validation, and correction of data discrepancies
• Runs standard and ad hoc HR reports and assists in developing reports, dashboards, and data metrics to analyze and meet business needs

 User Support and Customer Service
 

• Serves as a first point of contact for HRIS questions, data requests, and basic system issues from employees, managers, and HR partners
• Provides timely, accurate support and guidance to ensure a positive user experience with HR systems, including user documentation, job aids, and FAQs to promote effective system adoption

 Process Support and Continuous Improvement
 

• Documents existing HRIS processes and assists with identifying opportunities for efficiency and improvement
• Supports HRIS projects and enhancements by gathering requirements, coordinating testing, and assisting with change communications to help translate process needs into system‑supported solutions
• Other Duties as assigned

What we are looking for...

• A bachelor’s degree in Human Resources, Information Systems, Business, or a related field.
• Strong technical curiosity and the ability to learn new systems quickly.
• Good attention to detail and comfort working with data.
• Clear communication skills and a service‑oriented approach.

 Even better if you have...

 

• Experience in HR, IT helpdesk, customer support, or another role involving technology or systems support.  
• Exposure to HR software, ticketing systems, or system troubleshooting tools.  
• Familiarity with process improvement, system testing, or documenting technical workflows.

Reasons you will love working at ACBL...

• Competitive Salary
• Learning & Development Opportunities
• Work That Makes an IMPACT Across the Company
• Onsite Workout Facility
• Collaborative, Supportive Environment
• Convenient onsite café offering affordable breakfast and lunch options