Staff Product Manager

Company Overview (Who are we? Why should you join us?)

At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.

At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.

Our Values and Leadership Behaviors

 

Staff Product Manager – Device Processing 

 

About the Role 

We are hiring a Staff Product Manager to own the technology that powers our device processing operations. This is a senior individual contributor role reporting to the SVP, Product accountable for improving operational efficiency and reducing cost per unit across the full lifecycle of devices moving through our processing centers. You will translate complex, multi-step operational workflows into scalable systems, measurable outcomes, and continuous improvement. 

 

What You’ll Own 

• The end-to-end product roadmap for device processing technology. 

• Measurable reduction in cost per unit processed. 

• Homegrown inventory and operational systems supporting grading, SKU  conversion, and fulfillment. 

• Integration and optimization of our Warehouse Management System (Deposco experience is a plus). 

• Initiatives that create step-function efficiency gains and unlock additional value capture from devices. 

• Reporting and instrumentation that provide clear operational and financial visibility across transformation stages. 

 

Key Responsibilities 

• Identify operational bottlenecks and define product solutions that improve throughput, reduce rework, and lower handling costs. 

• Partner with Engineering to deliver reliable, scalable warehouse and inventory systems. 

• Collaborate with Data & Analytics to establish performance metrics, dashboards, and cost drivers. 

• Drive adoption through strong documentation, training, and change management. 

• Travel approximately once per month to observe workflows, validate system performance, and partner directly with operational teams. 

 

Qualifications 

• 5+ years of product management experience in operational, warehouse, supply chain, or inventory-heavy environments. 

• Experience owning or implementing Warehouse Management Systems (WMS); Deposco experience is a plus. 

• Proven success improving efficiency in complex, multi-stage workflows. 

• Strong analytical capability and comfort defining operational KPIs with data teams. 

• Experience with inventory state transitions, condition-based workflows, refurbishment, repair, or reverse logistics. 

• Demonstrated ability to operate as a senior IC in a cross-functional, execution-focused environment. 

 

What Success Looks Like 

• Sustained reduction in cost per unit processed. 

• Increased throughput and reduced operational friction. 

• Clear inventory visibility across all processing stages for operational and financial stakeholders. 

• Strong cross-functional trust and execution discipline. 

 

Why Join ecoATM 

At ecoATM, we are building the most user-friendly platform for trading in mobile devices while advancing a more sustainable future. Our mission is to connect people to the technology they love and extend the lifecycle of devices - one device at a time. 

We value authenticity, collaboration, critical thinking, innovation, open-mindedness, and delivering next-level results. This role offers the opportunity to drive meaningful operational impact in a business at the intersection of technology, sustainability, and recommerce. 

Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here.

This position may also be eligible for short-term and long-term incentives based on individual and company performance.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer.  All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.