From $26,500MidFull Time
Be the key in unlocking business opportunities in the convergent world of Open Platform IP Video Management Systems! Join Milestone, the global market leader!
Milestone Technical Support (MTS) is an international support team that provides excellent Customer / Partner satisfaction. We operate globally, in a fast-paced dynamic environment, united by one common passion – to be the best. With the challenges you will face in this exciting role, there will be plenty of opportunities to grow personally and professionally.
The location for this candidate is in Mexico City. This is a hybrid position with a minimum of 3 days in the office.
We would like to ask that all resumes be submitted in English, as that is our corporate language, and a high level of fluency in English and Portuguese is required for the position.
As a Milestone employee, YOU are the key to our success. Come join our dynamic international team and be a part of our rapidly growing, successful Business.
What you will do on a typical day at Milestone
Technical Support is typically the first point of contact for Milestone Partners and therefore plays a key role in helping our company achieve its mission by providing excellent Customer / Partner knowledge and satisfaction. The Support Team must demonstrate an in-depth understanding of the Milestone product portfolio and excellent customer-facing skillset.
You will deliver reliable technical support to Milestone Business Partners and empower the Milestone community by growing their expertise in implementing and maintaining Milestone solutions.
Professional Qualifications “Desirable”
Must have
Personal Skills
Why Milestone?
Ranked on the 100 Best Companies to Work for in Oregon, Milestone offers not only great benefits but also great culture. Employees here have flexible work environments, opportunities for further education, and the ability to effect change in our organization directly.
The monthly on-target earnings for this position range from 40,000 to 47,000 MXN. Pay is based on the level, location, complexity, responsibility, and job duties of the specific position and is just one component of Milestone’s total compensation package. We pay 100% of the health insurance premiums for our employees and their eligible dependents, with an affordable 2 UMAM deductible and 10% coinsurance capped at MXN $26,500. We also offer a fully paid life insurance policy. Employees are offered paid vacation, sick, maternity, and paternity leave, as well as professional development, flexibility, and fitness reimbursement.
Milestone is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer.
Contact and application
Please apply at our website: www.milestonesys.com
