Warehouse Operations Manager (Planning, Stock & Quality)

Stylish, grounded, uplifting – these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.

Overview

Reporting directly to the Head of Operations, you will be responsible for leading our Training, Planning, Data & Admin, Stock & Space, Quality and Retail & Partnerships functions and will be a key member of our WH Leadership Team.

You will be a confident operational leader who can role-model our values and behaviours while driving a culture of performance, accountability and continuous improvement across the warehouse.

What You Will Do

• Lead and develop multi-functional teams, driving high performance, accountability and a continuous improvement mindset

• Create a strong learning culture through coaching, training needs analysis and structured development plans

• Own resource planning and workforce optimisation, supporting budgeting and improving planning tools

• Oversee stock control, intake planning and space utilisation, ensuring accuracy and operational efficiency

• Take responsibility for packaging, consumables and overall stock integrity

• Lead Quality and Retail processes, ensuring KPIs and SLAs are consistently met while driving process improvements

• Build strong cross-functional relationships with Garment Technology and Merchandising, embedding best practice

• Oversee warehouse administration, ensuring accurate reporting of hours, productivity and bonus calculations

• Administer the WH Weekly Group Incentive Scheme and support BSI audit requirements

• Leverage Warehouse Management Systems and operational data to drive insight, reporting improvements and KPI clarity

• Contribute to the wider WH Operations leadership team and support broader strategic initiatives

What We Are Looking For

• Strong experience within a warehouse operations environment, leading multi-functional teams and driving performance

• Proven track record of delivering operational improvement and managing change effectively

• Deep understanding of warehouse processes, stock control and continuous improvement principles

• Experience working with warehouse systems and quality standards, including ISO9000

• Strong use of Microsoft Office, particularly Excel

• Stakeholder management experience

What We Offer

• Competitive salary & targeted annual bonus scheme.

• Generous Boden clothing allowance!

• 30% discount on all current clothing ranges.

• 25 days Holiday annually, plus Bank Holidays.

• Online Portal with an array of discounts on retail & entertainment.

• Virtual GP Service for you and your household!

• Free onsite parking.

We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job, whoever they are, helping them thrive in it and celebrating their individuality.

We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.