Description
We are Utila, an enterprise-grade platform that powers digital asset operations for more than 200 global institutions. Our technology secures $15B+ in monthly transaction volume and has protected over $100B to date. Backed by $50M in funding, Utila is growing fast with a rapidly expanding global customer base.
We build mission-critical infrastructure for institutions operating in the digital asset space, where security, reliability, and scale are non-negotiable. Our customers include fintechs, trading firms, payment companies, and enterprises managing large-scale digital asset operations.
If you’re driven by complex sales cycles, enterprise buyers, and building revenue in emerging markets, you’ll feel right at home here.
We’re looking for a Sales Director, EMEA to own and scale Utila’s enterprise revenue across Europe, the Middle East, and Africa.
This is a senior, high-impact role responsible for driving new logo acquisition, expanding strategic accounts, and building strong executive relationships with institutional customers. You’ll work closely with Marketing, Product, and Leadership to define go-to-market strategy, close complex deals, and position Utila as the category leader in institutional digital asset infrastructure.
If you thrive in consultative enterprise sales, enjoy navigating long sales cycles, and know how to turn complex technology into business value, this role is for you.
Responsibilities
- Drive EMEA as a business unit: forecast ARR growth, manage churn, identify expansion opportunities, report on regional health
- Build strategic relationships with institutional customers (exchanges, funds, fintechs) from onboarding through renewal and expansion
- Act as business advisor to CFOs/CTOs/COOs, translating wallet infrastructure capabilities into operational efficiency and competitive advantages
- Own renewals and expansion; drive product-led growth through DeFi connectivity, Utila Link, yield optimization
- Collaborate with Tel Aviv-based Support, Product, and Engineering teams; channel EMEA client feedback to influence product roadmap
- Build regional ecosystem relationships through industry events, associations, and partnerships; monitor EMEA and Middle East regulatory developments
Requirements
- 5+ years Customer Success/Technical Account Management in B2B SaaS or fintech; 2+ years in a senior/strategic CSM capacity
- Experience managing a diversified book of business including both enterprise/strategic clients and mid-market accounts through multi-level stakeholder management
- Crypto native knowledge (required): deep understanding of blockchain, digital assets, crypto payments—fluent in custody models, DeFi, stablecoins, cross-chain operations, institutional crypto workflows
- Technical fluency: high-level understanding of MPC key management, wallet operations, blockchain transactions, DeFi integration, and API flows. Hands-on API proficiency is an advantage
- Commercial mindset: ARR forecasting, churn analysis, strategic account planning, contract negotiations - comfortable handling pricing, SLAs, and terms
- Background at crypto-native companies strongly preferred; early team (#5-50) or founding experience valued
- EMEA regional experience valuable: business cultures across UK/Europe/Middle East, timezone management, remote-first collaboration. Regulatory knowledge (MiCA, DORA, UAE/Saudi frameworks) a significant advantage
- Based in EMEA timezone (Tel Aviv, London, Amsterdam, Dubai, or similar); 30% travel; English fluency (other languages a plus)
- Self-starter, autonomous, with an ownership mentality and exceptional communication skills (C-suite presentations, demos, QBRs)
Preferred Qualifications
None
Why This Role?
None
Why Join Us?
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What We Offer?
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