Description
We are seeking an experienced Maintenance Technician to join our team at Greentree Apartments. Greentree features a mix of one, two and three bedroom apartments.
The purpose of this job description is to communicate the responsibilities and duties associated with the position of MAINTENANCE TECHNICIAN. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. Our company emphasizes a TEAM APPROACH and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives. It is imperative that you review these duties, skills and physical requirements closely and that you understand that, by signing this document, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described.
JOB BRIEF: The Maintenance Technician is responsible for maintaining the physical integrity of the community. This involves ensuring a safe, secure, and comfortable living environment for residents, visitors and staff. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Manager and/or Maintenance Supervisor.
FUNCTIONS OF THE JOB
- Conduct all business in accordance with Company policies and procedures, state and federal laws; e.g., EPA, OSHA, ADA, Fair Housing, etc.
- Must be knowledgeable of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.
- Constantly observes the condition of apartment property throughout the community and immediately reports to Manager any vandalism, property damage, suspicious activity, and unsafe conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights, and initiates action to correct if possible.
- Schedules and performs routine preventive maintenance on all appropriate equipment as directed by the Maintenance Supervisor or Manager. Maintains all personal and company tools in excellent condition.
- Maintains awareness of proper safety precautions at all times.
- Documents all work performed on daily basis according to company work order policy.
- Diagnoses and performs minor and routine maintenance/repair, as directed, involving the following on a daily basis:
- Electrical and plumbing (including water lines and hot water heaters)
- A/C and heating systems
- Appliances (when applicable)
- Stairs, gates, fences, patios, railings
- Tile, carpet, flooring
- Masonry, siding, roofing, downspouts, gutters
- Interior/exterior lights, ceiling fans
- Gas lines, fixtures and appliances (where applicable)
- Shutters, doors, cabinets, windows, sliding glass doors
- Boiler, gas and electric
- Door locks, P.O. boxes and locks
- Security systems (where applicable)
- Drywall, plaster & paint as necessary
- Pool areas, tile, pool furniture (where applicable)
- Major duct work to furnaces or A/C bonnets
- Minor sheet metal work & metal duct work repairs
- Hanging interior/exterior doors
- Change locks, re-key, and make keys
- Inspects, performs and helps coordinate all needed make-ready repairs and services to meet deadlines according to Company checklists.
- Reports all major repairs and need requisitions to Manager and/or Maintenance Supervisor prior to any expenditure of funds.
- Performs work area clean-up and safety related duties.
- Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) according to safety guidelines.
- Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary.
- Insures that maintenance shops and storage areas remain locked & all equipment is secured when not in use.
- Must be knowledgeable of inventory level of spare parts and supplies and inform Manager and/or Maintenance Supervisor of shortages.
- Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant.
- Be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts.
- Required to report for emergency snow removal.
- Performs any additional duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Scheduling/On Call Requirements:
Required to be available for after hour emergency calls on a rotating on-call basis. Also required to report for snow removal. During times of emergencies, heavy work-loads or other company needs, there will be times when overtime is required.
Competencies:
- Problem Solving - Identifies and resolves problems in a timely manner.
- Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
- Written Communication - Able to read and interpret written information and diagrams.
- Diversity - Shows respect and sensitivity for cultural differences.
- Organizational Support - Follows policies and procedures.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
- Quality - Demonstrates thoroughness; Monitors own work to ensure quality.
- Quantity - Meets productivity standards; Completes work in timely manner.
- Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Adaptability - Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Asks for and offers help when needed.
Requirements
- Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally involve minor deviations.
- Needs ability to think rationally beyond a specific set of instructions.
- Must be able to identify and resolve problems in a timely manner.
- Knowledgeable in all areas of maintenance including electrical, plumbing, carpentry & HVAC repairs.
- All applicants are required to take a maintenance test.
- An employee in this position is required to attend an in house maintenance training program.
Education and/or Experience:
- High school diploma or GED required.
- One year certificate from college or technical school; or
- three to six years related experience and/or training; or
- equivalent combination of education and experience.
Language Skills:
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Writing – Inventory maintenance, requisition, requests, required maintenance reports.
Mathematical Skills
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Certificates, Licenses, Registrations:
- Valid Driver’s License
- Valid Current Auto Liability Insurance
- EPA Certification, or working towards certification in HVAC
Driving/Traveling Requirements:
- Frequent need (33% to 66% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors, and carry supplies, refuse to various locations within the property. Rotating on call status requires expedient travel to assigned property at moment’s notice.
- Must have valid driver’s license, dependable transportation, and automobile insurance.
Physical Activities:
- Standing, Walking, Hearing, Speaking, Bending/Stooping/Squatting/Kneeling, Climbing, Pushing or Pulling, Reaching, Grasping/Gripping/Turning, Finger Dexterity, Lifting.
Physical Demands:
- Lifting/carrying (supplies, replacement parts, ladders, etc;):
Over 150 lbs. Rare need (less than 1% of the time)
75 - 150 lbs. Occasional need (1% to 33% of the time)
25 - 75 lbs. Frequent need (33% to 66% of the time)
1 - 25 lbs. Constant need (66% to 100% of the time)
NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.
Visual Acuity:
- Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instruction from staff and residents. Constant need to see small detail when performing routine maintenance duties.
- Frequent need (33% to 60% of the time) to see things clearly beyond arm’s reach (oversee assistants, observe problems throughout property).
Environmental/Atmospheric Conditions:
- Outdoors (66% to 100% of the time).
- Frequently indoors (33% to 66% of the time).
- Occasional exposure (1% to 33% of the time) to paint fumes, solvents, adhesives, etc.
- Frequent need (33% to 66% of the time) to work in awkward and confining positions.
Equipment requirement:
- Required to wear back support belt as needed and steel-toed shoes.
- Wear goggles when working with specific equipment.
- Wear masks and gloves and other safety equipment as tasks dictate.
- Vehicle equipped for hauling miscellaneous maintenance materials is required.
- An employee in this position must own the following hand tools and be knowledgeable and
skilled in their safe use and maintenance:
hammer
nail set
nail puller
tape measure
chalk line
T-square
screw driver set
4’ level
12” wrecking bar
hack saw
mini blade hack saw
power saw
jig saw
planer
handsaw
electric or cordless drill
set of drill bits
set of paddle wood bits
set of steel bits
hex key set
nut driver set
power sander
drywall taping knife
24 inch level
putty knife
utility knife
pipe wrenches,
(6” & 8”)
adjustable wrenches,
(6” & 10”)
8” long nose pliers
8” slip joint pliers
wire stripper
insulated screw driver set
multi electric tester,
(110 & 220)
torch kit
copper tubing cutter
saws-all
drilling kit
key-hole saw
tin snips
hvac gauges
needle nose pliers
claw hammer or ripping
hammer
inspection mirror
wood chisels (1/2, ¾, & 1
inch)
8 inch bastard file
set of spade bits
seat removal tool
wire brush
razor blade scrapper
combination square
diagonal cutting pliers
small crow bar
hand plane or power planer
2 1/8 hole saw
arbor for hole saw
tubing cutter ¼ to 1 5/8
mini tubing cutter ¼ to 1
1/8
Additionally, an employee in this position must be knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools, including mop, broom, vacuum cleaner, carpet cleaning equipment, buffer, hand truck, and wheelbarrow.
