General Summary
The Admin Services Assistant is responsible for supporting employee services across the studio with a primary emphasis on supporting new hire onboarding, reception coverage, event setup/breakdown, general studio support, and barista support in the coffee bar. This position is key in providing a positive customer service experience for employees and visitors in a fast-paced production environment.
Job Functions
- Work closely with production to coordinate, streamline, and execute daily employee service requests.
- Work with the Technology department to carry out service requests for new hire desks and technology setups, workstation and office renovations, and employee offboarding.
- Conduct new hire orientation studio tours emphasizing building layout and studio policies and procedures.
- Perform reception duties including responding to inquiries and providing general studio and company information to callers, employees, and visitors; greet visitors and provide instructions regarding sign-in procedures and security protocols.
- Schedule in-house meeting rooms and ensure setup and service requests are executed.
- Prepare and serve beverages to employees while adhering to food safety regulations and quality controls and educate employees on coffee drink options while making recommendations based on their preferences.
- Perform routine machine maintenance and keep equipment in a clean, orderly, and functional condition.
- Stock inventory, clean, and sanitize the coffee bar area, kitchen/dining areas, and equipment and supply areas.
- Plan, prep, carry out, and clean up for on-site, off-site, and after-hours employee events.
- Run errands as necessary using designated studio vehicles.
Qualifications
- 1- 2 years’ related experience in reception and/or food services with a strong emphasis on customer service; barista experience, preferred.
- Ability to troubleshoot in a variety of situations while being resourceful in determining solutions.
- Ability to work well under pressure within established deadlines.
- Strong communication and interpersonal skills including the ability to work with all levels within the organization.
- Strong Microsoft Excel skills and proficiency in Microsoft Office Suite.
- Valid driver’s license with proof of insurance and access to a reliable vehicle for running errands, required.
- Oregon Food Handler’s Card, or the ability to obtain one.
- Must be able to legally purchase alcoholic beverages.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: While performing the duties of this job, the employee is required to walk; stand; sit; use hands to operate standard office equipment; reach with hands and arms; balance; stoop; talk or hear both in person and by telephone. The employee must lift and/or move up to 50 pounds. Vision abilities include close vision, distance vision, and the ability to adjust focus.
- Work environment: While performing the duties of this job, the employee works under typical office conditions and is exposed to variable indoor temperatures. The noise level is usually quiet or moderate.
Location
On-site in Hillsboro, OR
Salary
$20.00/hour set rate, non-negotiable.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Please review our EMPLOYMENT DISCLAIMER and MATERIALS SUBMISSION AGREEMENT.
