Sr Systems Engineer, DSP

WHO WE ARE 
At Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media.
We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally.
With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters.

ABOUT THE TEAM

Technology is at the core of what we do. Basis Technologies’ innovative Engineering team designs and develops new features and integrations for Basis, our industry-leading, comprehensive software solution. Our platform processes over 400 billion events per day and uses AI and machine learning to automate and simplify the entire digital campaign process.

The Production Operations team is responsible for building and operating the distributed infrastructure that powers our real-time systems. We focus on reliability, scalability, and operational excellence, ensuring our services remain highly available and performant at global scale.

WAYS YOU’LL CONTRIBUTE

Reporting into the Director/Manager, Production Operations, you will partner with the Production Operations Team and will be responsible for engineering Basis DSP production and service systems. You will also contribute by:

• Design, implement, and maintain highly available distributed infrastructure supporting the Basis DSP platform
• Operate and optimize systems processing hundreds of billions of daily transactions
• Drive automation and infrastructure-as-code practices to improve operational efficiency
• Improve observability, monitoring, and alerting across critical production systems
• Perform performance analysis and system tuning across Linux, networking, and application layers
• Lead incident investigation, root cause analysis, and reliability improvements
• Ensure security, resiliency, and scalability across infrastructure and services
• Partner with software engineering teams to improve system reliability and deployment processes
• Participate in an on-call rotation supporting production systems

WHAT YOU BRING TO THE TABLE

• Your passion about technology
• 5+ years of hands-on experience in Systems Engineering, Infrastructure Engineering, or Site Reliability Engineering
• Strong Linux systems expertise (Debian, Ubuntu, CentOS or similar)
• Experience designing and operating large-scale distributed systems
• Experience with infrastructure automation and configuration management
   (e.g., Terraform, Ansible, SaltStack)
• Strong understanding of system scalability and high availability architectures
   (clustering, partitioning, load balancing)
• Experience troubleshooting complex production issues across system, network, and application layers
• Programming or scripting experience (Python, Bash, or similar)
• Experience operating database systems (MySQL, MongoDB, Cassandra)
• Experience with monitoring, observability, and alerting systems
• Experience managing infrastructure in cloud environments (AWS, GCP) and on-premises
• Solid understanding of networking fundamentals and protocols
• Strong written and verbal communication skills

WHY JOIN US

• Work on infrastructure handling hundreds of billions of daily events
• Solve large-scale distributed systems challenges
• Collaborate with experienced engineers in a high-impact platform team
• Influence the reliability and scalability of mission-critical systems

Integrity in Hiring At Basis, integrity is at the core of how we hire. To protect our candidates and our company, we verify identity, education, and employment history for all hires. Some roles may also require onsite or in-person interviews as part of the process. Any misrepresentation of identity, experience, or skills may result in removal from the hiring process or termination of employment. We value transparency and authenticity and expect the same from every applicant.
Anything Else?Don’t have every skill listed? No problem! We know experience can be built in many ways. If you have relevant skills that aren't reflected in your resume, we encourage you to share them in an optional cover letter.  
Life with Basis We’re committed to our people’s growth and well-being because our success is tied to theirs. That’s why we’ve earned recognition as a top workplace, including: Ad Age, #1 Best Places to Work 2025, WorkLife's #1 Most Committed to Work Life Balance, and the Chicago Tribune's Top Workplaces in Chicago. We offer competitive perks, including a flexible work week, 401k/RRSP matching, mental health support, paid sabbaticals, generous parental leave, flexible work options, and more.
Basis is proud to be an equal-opportunity employer. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, age, and beyond.
If you need assistance with interview accessibility, please contact talent.acquisition@basis.com. Your privacy is important to us, view our policy here.