Technical Sales Officer

Taipan is proud to be one of the top 10 hydraulic companies in Australia, and we’re experiencing rapid growth!

We are excited to announce a new role that combines customer service responsibilities with on-the-floor activities. If you are seeking a dynamic position that offers a balance between office duties and hands-on tasks, we encourage you to apply now!

What you’ll be doing:

• Customer Interaction: Handle inbound sales/technical enquiries, develop strong customer relationships, and update records
• Assemble, Test, and Pack: Build and test hoses, create and maintain Bill of Materials, and pack customer kits
• Stock Management: Replenish shelves, pick and pack orders efficiently, and report on stock levels (occasionally)
• Quality Control and Compliance: Ensure quality control of goods, comply with safety regulations, and assist with stock take
• Collaborative Tasks: Coordinate with the Branch Manager, attend meetings, and achieve KPIs

To be successful you'll need some or all of the following:

• Have great customer service skills and confident phone manner
• Be coachable and take pride in your work
• Physically fit with good hands-on skills and an eye for detail
• Knowledge of hose and fittings is desirable but not necessary
• Comply with Occupational Health & Safety regulations
• Hold a valid driver’s license and either have or be willing to obtain a forklift license

The perks

We believe that if you are fulfilled and happy in your personal life, this will reflect in your work, so we have recently implemented a Dreams Program to help you reach your personal goals. We have a team of financial experts that have joined forces with Taipan to give our staff free 1 on 1 sessions with professional money coaches that can help people at all stages of life.

As well as this, we can also appreciate a job well done and show this through annual salary reviews and opportunities for career progression. We always aim to promote from within, so wherever you start, you can have an exciting career path ahead of you, in fact, 90% of our Leadership Team started in lower-level roles and moved their way up!

A few more of our perks include:

• Monthly staff lunches and morning teas
• Employee Assistance Program
• Closed over Christmas!
• You’ll receive a tonne of Taipan merch!
• A dedicated Training Team to ensure you have all the skills you need to succeed at Taipan
• Quarterly personal development sessions
• Regular personal development seminars and training
• Team events
• Free onsite parking
• Stable employment at a rapidly growing company with plenty of room to grow

Who are we?

We are an Australian owned business specialising in Hydraulic hose and fittings that have been in operation for 30+ years and have 5 branches across the country.

Our company mission? Simple: Create a base of raving fans.

And guess who’s front and centre in this fan club? Yep, our amazing staff!