Job DetailsJob Location: The Shepherds Inn - Atlanta, GA 30313Position Type: Full TimeSalary Range: $37,000.00 - $42,000.00 Salary/yearJob Category: Nonprofit - Social ServicesDo you feel called to work in a Christian Ministry?
Do you want to work where you make a difference in the lives of others?
Join us at the Atlanta Mission, where we make a difference in the lives of over 1000 men, women, and children every day by providing food, shelter, clothing, counseling, vocational and spiritual guidance. We get to witness radical life transformations.
As an Ambassador, you will serve as the initial point of contact for our clients within a trauma-informed care framework. Your role involves building genuine relationships and guiding individuals, utilizing trauma-sensitive approaches to assist them in accessing services aimed at resolving their homelessness.
Essential Duties and Responsibilities:
Trauma-Informed Engagement: Utilize trauma-informed practices to establish safe and trusting relationships, recognizing and respecting the individual’s unique experiences
Teaches life skills classes and leads recreational opportunities
Leads weekly devotionals
Guiding Through Empathy: Performs information sessions and demonstrates empathy and understanding, guiding guests towards services and resources in a manner that acknowledges and respects their past trauma
Administers needs assessment for guests using client management system
Meets guests' needs by providing hygiene and clothing items, marta cards, etc.
Creating Safe Spaces:
Foster a safe and supportive environment, promoting a sense of safety and trust for individuals who have experienced trauma
Advocacy with Sensitivity:
Advocate for clients’ needs in a manner that is sensitive to their past experiences, ensuring a trauma-informed approach in all interactions
Collaborative Approach: Work collaboratively within a trauma-informed care team, emphasizing mutual respect and understanding for each other and the clients
Schedules client appointments and referrals for assessments with Social Worker
Tracks client information in client management system
QualificationsYou will uphold the following Christ-Centered values:
Humbly Serve: You strive to live, Love and Lead like Jesus
Faithfully Steward: You honor and wisely use the time, talent and treasures that God has provided
Courageously Innovate: You are driven towards excellence, you continuously learn, adapt and improve
Joyfully Celebrate: You intentionally appreciate and recognize all that God is doing in and through all the stakeholders of Atlanta Mission.
Strength in Unity: You embrace God’s desire for oneness and kingdom-focused unity.
Position Requirements:
Minimum of 2 years of experience in human services, nonprofit, ministry, or residential environments, preferably working with individuals impacted by trauma, homelessness, or behavioral health challenges
Demonstrated understanding and application of trauma-informed care principles
Strong interpersonal skills with the ability to build trust, demonstrate empathy, maintain professional boundaries, and advocate for clients with dignity and respect
Experience leading group activities such as life skills classes, recreational programming, or devotionals in a Christ-centered environment
Ability to assess needs, document accurately in a client management system, schedule appointments/referrals, and track follow-up actions
Organized and detail-oriented with the ability to steward resources responsibly (hygiene items, clothing, transportation support, etc.)
Ability to collaborate effectively within a multidisciplinary team while contributing to a safe, structured residential environment
Alignment with and commitment to the mission, vision, and statement of faith of Atlanta Mission
Flexibility to work evenings or weekends as needed
Physical Requirements:
Must have the ability to remain in a stationary position (standing, walking or sitting)
Must have the ability to stoop, kneel, crouch, or crawl
Must be able to ascend/descend stairs
Must be able to distinguish, determine and detest taste or smell
Must have the ability to constantly operate a computer and other office equipment, such as a copy machine, calculator and computer printer
Must be able to communicate accurate information
Must be able to occasionally lift up to 20lbs
Special Job Requirements:
Must have valid driver’s license and good driving record
What we Have to Offer You & Your Family
Employee Benefits:
Retirement Savings with Matching Contribution
Medical Insurance
Dental & Vision Insurance
Employer Paid Benefits:
10 Paid Holidays
4 Mental Health Days
Life Insurance
Short-Term Disability
Travel Assistance Program
Employee Assistance Program (EAP)
Medical Concierge
Spiritual & Professional Training & Development