The maintenance support technician ensures the upkeep of systems and makes sure to provide direct support to clients in handling their requests.
Description of main tasks
- Weekly monitoring of DNCI and DCND supervisions - Weekly analysis and reporting of supervision analyses with the maintenance services - Remote updating and maintenance of the equipment fleet - Level I (see II) hotline for the anti-drone fleet (French only) - Management of the hotline schedule with team members - Creation and tracking of tickets related to fleet analyses and hotline - Updating files - Writing documentation
Your profile
Your scope of action and responsibilities are as follows: - Ensure the compliance of processes and tools - Ensure optimal operation - Maintain and contribute to the development of systems and processes - Work must be carried out ensuring everyone's safety and respecting internal quality requirements in connection with applicable codes/standards - Actively participate in reporting risks or malfunctions and propose improvement ideas
Your profile is suitable if you have: - Experience and skills in the field of information technologies, networks, and wireless technologies - Experience, knowledge, and skills in electronic and radio frequency systems - The ability to use appropriate tools and report on performance - Proficiency in technical English
If you are: - Organized / autonomous / capable of taking initiative - Communicative, both in writing and orally - Reactive and able to adapt quickly - Able to work according to imposed deadlines
