Smartphone Specialist

About us

At One Solution, we’re a trusted leader in delivering innovative and tailored IT solutions across Australia, with a strong base in Unley, South Australia. With over 10 years of industry experience, we specialise in helping businesses of all sizes optimise their technology and achieve their goals.

What We Do

We offer a comprehensive range of ICT services, including managed ICT support, cloud solutions, cybersecurity, and strategic ICT consulting. Our team of dedicated experts takes a customer-focused approach, ensuring businesses thrive in an ever-evolving digital landscape.

The Offering

We're looking for a hands-on, self-motivated Smartphone Specialist to support one of our clients — setting up and operating kiosk solutions at their sites.

This short-term, casual opportunity suits someone customer-focused and flexible, with a willingness to travel to different sites across South Australia.

Key Responsibilities

• Travel to client sites to set up, configure and operate kiosks, ensuring they're visually appealing and ready for trade each day.
• Deliver a standout customer experience on behalf of our client — offering expert guidance on accessories, device features and basic smartphone repairs.
• Help customers identify device issues and recommend tailored solutions.
• Process sales and orders efficiently via POS, both in person and over the phone.
• Manage day-to-day kiosk operations independently, maintaining stock presentation, inventory accuracy and a clean, professional setup.
• Coordinate with the client's store manager on stock requirements, reporting and operational needs.
• Provide feedback to 1Solution on kiosk performance, customer trends and any technical issues.

What We’re Looking For

- Self-Starter: Comfortable working independently at a client site with minimal supervision — you take ownership of your space.

- Passion for Tech & Service: Genuine interest in mobile technology and a drive to deliver exceptional customer experiences.

- Hands-On & Organised: Confident setting up displays, managing stock and keeping a kiosk running smoothly day to day.

- Strong Communicator: Ability to engage customers in a high-traffic environment and represent both 1Solution and the client brand professionally.

- Retail or Sales Experience: A plus, but not essential — if you're enthusiastic and willing to learn, we want to hear from you.

Requirements

• Availability to work on specific rostered days for kiosk events
• Ability to travel to various rural locations in South Australia as required
• A current and valid Police Clearance

What we Offer

• Casual, flexible work aligned to scheduled events
• Opportunity to gain hands on experience in ICT Support
• Supportive team environment

Our Values

• Deliver Success: We’re passionate about you – our customers, our people, our families, our business. It makes us happy when we provide you with a great experience, and we never want to let you down.
• Communicate with Purpose: We want to communicate with you, so you know what’s going on – and we love to listen too!
• Trust is a Must: You can rely on us as your “safe pair of hands”. A trusted employer, a trusted partner, a trusted supplier
• Culture Counts: We want to create a great place to come to work. We want to have fun, be creative and bounce off each other. We celebrate our differences; our complimentary skills and we value friendship.
• Experience Matters: We value the reputation of our business and our team. We value the knowledge of the solutions we sell, because we’ve done it many times before.

One Solution actively encourages applications from individuals of all genders and backgrounds, recognising that a diverse team contributes to innovation and success.

We work hard to ensure equality extends to creating an environment where everyone feels valued and empowered to reach their full potential. At One Solution, we don’t just solve problems, we build relationships. If you want to find more about us visit our website at https://onesolution.net.au/.

If you’re passionate about technology and driven to deliver exceptional service, we’d love to hear from you.

Please submit your application through SEEK with a PDF copy of your CV.