Nutrition Service Coordinator II - Full Time

Description

Nutrition Site Coordinator

Job Title: Nutrition Site Coordinator II

Reports To: Nutrition Supervisor/Manager

FLSA Status: Non-Exempt, Full-Time/Part-Time

Department: Nutrition

Level: S1

Job Purpose

The Nutrition Site Coordinator II is responsible for the day-to-day operations of the dining room and kitchen at the site serving as designated back up to their supervisor. The Nutrition Site Coordinator II is also responsible for maintaining positive community relations and ongoing communication with their supervisor and Senior Director of Nutrition Programs.

Who We Are

Established in 1970, Serving Seniors helps San Diego County’s low-income seniors overcome poverty through whole-person, wraparound support including meals, housing, health and social services, and enrichment activities. We work at numerous sites across the county and in the homes of hundreds of homebound seniors. Our flagship Gary & Mary West Senior Wellness Center in downtown San Diego is unlike any other senior center in the nation. Bringing together a range of supportive services under one roof, the Senior Wellness Center operates 365 days a year and offers two floors of integrated care, including health and social services, housing navigation, enrichment activities, lifelong learning, a Cyber Café and linkage to over 25 onsite direct service partners, including a senior dental center. Last fiscal year, we provided over 1,400,000 meals and coordinated services to 6,800 older adults.

Our Mission: Helping seniors in poverty live healthy and fulfilling lives.

Our Vision: All seniors, regardless of income, are able to thrive, engage in their communities, lead purposeful lives, and have a place they call home.

Our Core Values:

Advocacy - Acknowledging and supporting the needs of older adults at the individual, community, and policy-level.

Person-Centered - Seeing the whole person, providing coordinated support, and treating all with dignity and respect.

Integrity – Representing the values of honesty, trust, and transparency within our community.

Compassion & Empathy – Approaching our work with a heartfelt desire to better understand and serve.

Impact – Measuring and evaluating programs to ensure that for every dollar invested, there is a positive impact in the lives of those we serve.

Inclusive – Promoting an environment that nurtures differences and allows individuals to be their entire, authentic selves.

Top Workplace Award Recipient

Serving Seniors has received the San Diego Union-Tribune’s Top Workplaces Award nine out of the ten years the awards program has taken place, and most recently for five years in a row from 2019-2025.

Requirements

Job Duties and Responsibilities

• Responsible for the day-to-day meal service at the site
• Manage high profile events - coordinating special events for the center, including food ordering and coordinating with organizer
• Act as a liaison with all food service vendors
• Supports with inventory control and management
• Act as a concierge to seniors, guests and volunteers in the dining room
• Conduct intake and assessments of clients along with related agency documentation
• Oversee the collection of daily meal contributions and meal counts
• Provide accurate daily and weekly accounting of clients
• Draft and develop new systems and reports
• Responsible for distributing the monthly menus for the center
• Assist with the management of the Home Delivered Meal (HDM) program
• Assist with training staff
• Support outreach efforts to promote program services in the community
• As a mandated reporter for Elder Abuse, report any suspicious circumstances or suspected abuse to Adult Protective Services
• Ensure all appropriate policies and procedures are followed
• Performs other related duties as assigned

Required Qualifications

Education

• High school diploma required; associate degree in Hospitality or Nutrition or Certified Dietary Manager desirable

Experience

• Previous experience working in a kitchen or similar environment preferred
• Proficient computer skills – drafting emails, Teams meetings, working with MS Office Suite

Knowledge, Skills, and Abilities

• Strong written and verbal communication skills
• Strong organizational and time management skills
• Superior customer service skills, including the identification of customer needs and follow up to ensure those needs have been met
• Ability to develop professional, cooperative working relationships with participants, participants' family, other employees and volunteers
• Ability to motivate and lead teams
• Ability to exercise independent judgment
• Knowledge of local, state and federal regulations as well as compliance with food safety and sanitation

Physical Demands and Work Environment

• Onsite position

• Position is regularly required to stand; walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds.

• Requires specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth

perception, and the ability to adjust focus.

Schedule: Must be available to work weekends on a rotating basis, including alternating Saturdays and Sundays.

Why our current employees enjoy working for us:

• We offer a comprehensive benefits package. Serving Seniors pays 100% of employees medical & dental coverage. (For employees who qualify for benefits)
• We offer paid holidays and paid time off to all employees
• We offer a floating holiday to all employees
• We offer up to a 3% match on 403(b) retirement plans, to all employees
• We’ve been voted a best place to work for over five years in San Diego
• We are a stable company with over 50 years of experience
• We have served thousands of older adults throughout San Diego County making a positive impact and providing a higher quality of life to these individuals

This employer is an Equal Opportunity/Affirmative Action and E-Verify employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.