The role of the Technical Sales Representative is to solicit new customers and maintain positive relations with current customers.
Job Responsibilities:
• Solicit new business through networking, cold calling and referrals • Maintain existing customers and follow up to ensure satisfaction on a regular basis • Negotiate prices and terms with customers • Process sales transactions and prepare sales agreements • Resolve and issues from customer complaints, returns and price changes. • Work with colleagues to ensure a smooth sales process • Provide regular reports on sales and market trends • Conduct customer surveys as requested by Customer Service. • Be the liaison between the account and all other functions at AirBoss including the compound developers, invoicing, shipping, etc. • Perform special projects as requested by senior management. • Attend trade shows as requested. • Submit trip reports punctually after sales calls. • Additional duties as assigned. • Is a safety advocate; leads by example by complying with all plant and Occupational Health and Safety policies. Skills required:
• University degree or equivalent industry experience. • Have excellent communication skills to deal with a variety of people and situations. • Strong ability to create and deliver presentations that highlight the benefits of products or services. • Strong ability to negotiate prices and terms with customers is a must. • Strong business development and sales retention skills. • The facility to build and maintain strong relationships with customers; customer-focused attitude is necessary. • Ability to prioritize and manage time effectively. • Rubber Mixing experience is a strong asset.
