General Summary:
Performs a variety of clerical duties along with primary responsibility of receiving and documenting incoming calls to the Tax Office. Assists customers with check-in procedures and general questions.
Essential Duties:
Other duties may be assigned. NOTE: All Tax Office Employees report to the Tax Assessor/Collector through the Chief Deputy. Please refer to Tax Office Organizational Chart. Assists the public in person, by telephone, and by mail concerning department information, researching records, filling out forms, and resolving relevant problems. Assists Office Manager in monitoring office supply levels. Oversees mail services and documentation of receipt of mail and drop box submissions for the Brazos County Tax Office. Performs general clerical duties as required, including filing, scanning, indexing, recording information, and making copies.
Other Duties as assigned.
Supervision
Received:
Given: This is a non-supervisory position.
Education
Required: High school graduation or its equivalent, plus at least six months of office experience, or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.
Preferred:
Experience
Required: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred:
Certificates, Licenses, Registrations
Required: None
Preferred:
Physical Demands
Typical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; bend and kneel; and talk and hear. The employee frequently is required to stand and walk. The employee must frequently lift and/or move objects weighing up to 20 pounds, such as books and stacks of records. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Knowledge, Skills, & Abilities
Typical: Standard office practices and procedures, including handling cash and making change. Operate computers and standard office equipment; read and understand manuals, journals, policies and procedures, and office memos; write form letters, memos, and accurate telephone messages; perform basic mathematical calculations, including making change; communicate effectively, both orally and in writing; and maintain effective working relationships with co-workers and the general public.
Work Environment
Typical: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The employee is constantly required to work closely with others as a part of a team; to perform tedious, exacting work, and to switch from one task to another. The employee is frequently required to perform multiple tasks simultaneously, and to work under time pressures to meet deadlines.