Corporate Quality Manager

Why We Exist and What We Do:

At Dr. Squatch (www.drsquatch.com), we’re raising the bar on men’s personal care with our line of natural, high-performance products. We’re on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work® multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier!

About the Role:

Dr. Squatch is seeking a Corporate Quality Manager to lead and maintain the company’s Quality Management System (QMS), ensuring all products meet internal quality standards and regulatory requirements. This role partners cross-functionally with Product Development, Operations, Supply Chain, Regulatory, and external manufacturing partners to ensure consistent product quality throughout the product lifecycle, from raw material sourcing through manufacturing, distribution, and post-market monitoring.

This role will report to the Sr. Director of Quality & Regulatory Compliance. 

This is a full-time, hybrid role with company benefits based in Marina del Rey, CA.

The anticipated base compensation range for this role will be $100,000 to $120,000. Compensation will be commensurate with the candidate's experience and local market rates.

What You'll Do:

• Quality Management System (QMS) Leadership
  • Own and continuously improve the corporate Quality Management System, including document control, deviations, CAPAs, change management, training, and quality risk management.
  • Write, implement, and maintain SOPs, work instructions, templates, and quality policies across the product lifecycle.
  • Ensure quality systems meet FDA, ISO, and internal standards for traceability, data integrity, and risk management.
  • Own and administer the corporate change control process, ensuring proper documentation, effectiveness tracking, and closure
• GMP Compliance & Regulatory Partnership
  • Ensure ongoing compliance with applicable regulations and standards including FDA 21 CFR Parts 210 & 211, 21 CFR 111, ISO 22716, and cGMP requirements.
  • Support preparation for and participation in internal audits, third-party audits, and regulatory inspections.
  • Oversee internal audit programs and ensure timely closure of audit findings and CAPAs.
  • Review and approve Certificates of Analysis (CoAs) and support batch record release when required.
  • Partner with Regulatory and Product Development teams to ensure quality considerations are integrated early in formulation, scale-up, and commercialization activities.
• Supplier & Manufacturing Quality Oversight
  • Work cross-functionally to ensure suppliers, vendors, and manufacturing partners understand and meet company quality standards.
  • Support supplier qualification programs, audits, and ongoing performance monitoring.
  • Review and approve laboratory data, test results, investigations, deviations, and product disposition decisions from manufacturing partners.
  • Ensure laboratory operations align with GMPs, validated methods, and regulatory expectations.
• Product Quality & Risk Management
  • Investigate and resolve non-conformances, deviations, change control requests, and severe adverse events associated with products or processes.
  • Lead root cause analysis and implement effective corrective and preventive actions (CAPAs).
  • Oversee complaint investigations and ensure timely and compliant resolution of escalated consumer complaints.
  • Track and analyze quality metrics and trends to identify systemic issues and implement sustainable improvements.
• Inventory Quality & Product Disposition
  • Provide guidance on disposition of damaged, expired, out-of-specification, excess, or obsolete raw materials, components, and finished goods.
  • Oversee inspection, rework, relabeling, repacking, returns, or disposal activities when required.
  • Ensure branded product destruction is conducted safely, economically, and discreetly while preventing diversion, resale, or unauthorized exposure.
  • Maintain documentation for all disposition and destruction activities.
• Cross-Functional Collaboration
  • Partner with Operations, R&D/Product Development, Procurement, Engineering, and Supply Chain to support:
    • New product launches
    • Process validation and manufacturing changes
    • Raw material changes and supplier updates
    • Stability and shelf-life programs
  • Develop quality standards and acceptable product specifications in collaboration with Production, R&D/PD, and Packaging teams.
• Continuous Improvement & Quality Leadership
  • Track, analyze, and report quality KPIs and trends to leadership.
  • Drive continuous improvement initiatives that strengthen compliance, operational efficiency, and inspection readiness.
  • Train and mentor internal teams and external partners on SOPs, GMPs, and quality expectations.
  • Serve as a quality authority responsible for product disposition decisions, risk acceptance, and compliance escalation.
  • Ensure products are produced, stored, transported, and distributed in accordance with established quality standards and operating procedures.

About You:

• Education & Experience
  • Bachelor’s degree in a scientific or technical discipline (e.g., Chemistry, Biology, Microbiology, Chemical Engineering, or related field).
  • Minimum 5+ years of experience in Quality Assurance, Quality Control, or Quality Systems within cosmetic and/or OTC drug manufacturing.
  • 3+ years of leadership or supervisory experience, with demonstrated ability to manage teams and influence cross-functional stakeholders.
  • Experience working with contract manufacturers and global suppliers in regulated environments.
• Skills & Competencies
  • Strong knowledge of FDA regulations, ISO 22716, and current Good Manufacturing Practices (cGMP).
  • Experience with quality systems and electronic Quality Management Systems (eQMS).
  • Proven ability to lead investigations, root cause analysis, CAPA management, and quality risk assessments.
  • Strong communication skills with experience presenting quality metrics and risk assessments to leadership.
  • Strategic mindset with the ability to balance compliance, operational efficiency, and business priorities.

#LI-TC1 #LI-HYBRID #LI-FULLTIME

Who We Are:

Our core values come naturally and make us a better, more whole, and unique team. We are Bold & Innovative - we are creative, rethink how things are done, and find a way. We Play to Win - we have high standards, we encourage ownership of work, we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, have fun, and have approachable and transparent leadership.

We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free products!

For Applicants with Disabilities. Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. If you need any accommodations during the hiring process, please let us know when you submit your application and we'll do our very best to adjust as needed.

For Information regarding Data Privacy, please review https://privacy.drsquatch.com/. 

Unsolicited Resume Policy. Dr. Squatch (“DRSQ”) employs an internal Talent Acquisition department. Exceptionally, DRSQ may choose to supplement that internal team with support from temporary staffing agencies, placement services, and/or recruiting agencies ("Agency"). Agencies are hereby specifically directed NOT to contact DRSQ employees directly in an attempt to present candidates. DRSQ’s Talent Acquisition team is responsible for all candidate presentations to our hiring managers.

To protect the interests of all parties, Dr. Squatch will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to DRSQ, including unsolicited resumes sent to a DRSQ email address or mailing address, directly to DRSQ employees, or to DRSQ’s resume database will be considered property of Dr. Squatch.

DRSQ will not pay a placement, service or other fee for any placement resulting from the receipt of an unsolicited resume. This also includes partial resumes, LinkedIn profiles, general candidate profiles, and/or candidate details or information. DRSQ will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

DRSQ’s Talent Acquisition team must provide advance written approval to an Agency to submit resumes and/or profiles for a specific job-opening, and the approval must be in conjunction with a valid fully executed staffing, placement or other service agreement. DRSQ will not pay a fee to any Agency that does not have a fully executed agreement in place prior to submission, receipt and placement of candidates.