Seamstress/Workwear Operator

Seamstress / Workwear Operator Job Description

Department: Production

Reporting To: Production Manager

Location: Telford

Employment Type: Zero Hours

Job Purpose

To carry out high-quality garment alterations, repairs, and finishing on workwear and textile products, ensuring all items meet Company quality, safety, and customer standards within agreed productivity targets.

Key Responsibilities

1. Garment Repair & Alterations
2. Carry out alterations and repairs to workwear garments, including (but not limited to):

• Hemming and leg shortening
• Sleeve shortening
• Zip replacements
• Button and fastener replacement
• Pocket and badge repairs
• Seam repairs and reinforcement
• Operate industrial sewing machines safely and effectively.
• Follow repair specifications, customer instructions, and Company standards.

Quality & Accuracy

• Ensure all garments are repaired accurately and to a high standard.
• Carry out visual quality checks before garments are returned to production.
• Identify and report damaged or unrepairable items in line with procedures.
• Maintain consistent workmanship across high-volume workloads.

Productivity & Teamwork

• Work efficiently to meet daily and weekly production targets.
• Support colleagues and assist in other production areas when required.
• Maintain a clean, organised, and safe workstation.
• Follow instructions from Supervisors and Team Leaders.

Health, Safety & Compliance

• Comply with all Health & Safety procedures, including safe use of machinery.
• Wear required PPE at all times.
• Report hazards, near misses, and equipment faults promptly.
• Adhere to Company policies, including quality, conduct, and data protection.

Skills & Experience

Essential

• Experience using industrial sewing machines (lockstitch, overlock, etc.).
• Ability to carry out garment repairs and alterations to a good standard.
• Good attention to detail and manual dexterity.
• Ability to work to targets in a fast-paced environment.
• Reliable, punctual, and able to follow instructions.

Desirable

• Experience in an industrial laundry or workwear environment.
• Knowledge of workwear garments (trousers, jackets, coveralls, hi-vis).
• Previous experience working to quality or production KPIs.

Personal Attributes

• Practical and hands-on approach.
• Quality-focused with pride in workmanship.
• Team player with a positive attitude.
• Able to manage repetitive tasks while maintaining accuracy.

Working Conditions

• Production environment with standing and seated work.
• Repetitive manual tasks.
• Exposure to industrial machinery and noise (PPE provided).

Company Values

Commitment to quality and customer satisfaction.

Respect, teamwork, and accountability.

Continuous improvement and safe working practices.