MidFull TimeEN
About Us
Fork Force Australia is one of Australia’s largest independent forklift providers, offering sales, hire, service, and parts nationwide.
Our growth is driven by our people, innovative approach, and strong customer relationships — and we’re continuing to build a high-performing team across Australia.
About the Role
The Parts Supervisor / Senior Spare Parts Interpreter is responsible for leading parts operations, driving spare parts sales, and ensuring effective warehouse and inventory management.
This role supervises a team of three and works closely with Service and Field Technicians to deliver timely, accurate parts support to internal and external customers.
Key Responsibilities
• Supervise and support a team of three parts team members.
• Drive both internal and external spare parts sales.
• Attend to counter, phone, and email enquiries from customers and staff.
• Provide accurate parts quotes to support service and repair jobs.
• Manage inventory control, including regular stocktakes.
• Oversee receipting, dispatching, packing, and shipping of orders.
• Coordinate replenishment of Field Service Technician van stock.
• Build strong working relationships with customers and internal teams.
• Maintain a safe, organised, and efficient warehouse environment.
What You’ll Need to Succeed
• Minimum 3+ years’ experience in spare parts interpreting.
• Previous supervisory or senior parts experience (highly regarded).
• Forklift or similar equipment industry experience (advantage).
• Strong mechanical aptitude and parts identification skills.
• Excellent communication and time management skills.
• Ability to work autonomously and meet deadlines.
• Microsoft Office proficiency.
• Baseplan experience (preferred).
• Forklift licence (preferred, not essential).
What You’ll Get in Return
• Long-term job security with a nationally recognised employer.
• Supportive team culture and strong systems.
• Training and development opportunities.
• Genuine career progression for the right candidate.
