Crown Commercial Service
Communications Manager
🇬🇧Liverpool, England, United KingdomRemote available2 months ago
£48,027 – £53,310MidFull Time
Job description
Job Title: Communications Manager
Band: 4
Salary: £48,027 -£53,310
Location: Liverpool, Norwich, Newport, Birmingham
Contract Type: Fixed term for 24 months
Hours: Full time, Compressed
Closing Date: 31/03/2026
Interview Date(s): W/C 20/04/2026 (subject to change)
Crown Commercial Service (CCS) will become Government Commercial Agency (GCA) on 1 April 2026. Please visit our website for further details.
Watch our Webinar on the above link and gain valuable insight into CCS and our recruitment processes.
Call to action
Do you want to help tell stories of how GCA delivers value for the nation, making sure our people, customers and suppliers understand the difference we make? We are looking for a passionate Communications Manager to join our team. This is a fantastic opportunity for someone who wants to be part of an organisation that makes a real difference to people's lives.
Job Summary
Working as part of the Marketing and Communications team of 35, you will strengthen how we communicate and engage with our people and our audiences across the UK. Help us bridge our internal and external communications functions, encourage greater collaboration and a joined-up approach in how we tell our stories under our brand, value for the nation.
Our recent work includes telling the story of how an energy partnership helped Nexus Multi Academy Trust maintain swimming programmes for children with severe learning disabilities. Smart procurement decisions that make a real difference to people's lives, those are the stories we are here to tell.
Key Accountabilities:
Strategically plan, source, develop, and deliver communications across all internal and external channels to ensure alignment with, and support for, organisational priorities
Bring curiosity and creativity to spark fresh thinking to both internal and external communications, driving new approaches to engage diverse audiences
Build and maintain strong working relationships with key stakeholders across the organisation, ensuring communications are coordinated, aligned and impactful
Work closely with colleagues in the communications team and wider MarComms team to encourage collaboration, share best practice and identify opportunities for joint working and repurposing of content
Support staff engagement through a mix of internal events, including town halls, staff briefings and engagement activities
Provide expert advice and guidance to colleagues across the organisation on communications matters
Contribute to communications planning and help ensure activity is evaluated and learning is applied to future work
Develop and manage relationships with external stakeholders to support our wider communications objectives
Produce high-quality written content that can be used across multiple channels, including articles, news stories, briefings, speeches and digital content, such as social media for a range of audiences
Essential Criteria (to be assessed at application stage):
Experience working in both internal and external communications roles
A track record of delivering communications activity that supports strategic objectives
Excellent copywriting and content creation skills, with the ability to write clearly and engagingly for different audiences and channels
Strong stakeholder management skills, with experience building relationships at all levels using a collaborative approach and commitment to working effectively across teams
Good organisational skills and the ability to manage multiple priorities and deadlines, with experience using digital channels to reach and engage audiences
Success Profiles (to be assessed at interview):
Behaviours:
Seeing the Bigger picture
Communicating and influencing
Working together
Delivering and Pace
Leadership
Technical - application and interview through a presentation
(A link to the Civil Service Success Profiles Framework is provided below)
Valuing our people:
Competitive salary
Generous pension scheme
A discretionary non-contractual performance related bonus
Working remotely in addition to working in advertised office location
Flexi time scheme (available for B1-B6) -
Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays
Explore fully how we will reward your work.
Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@crowncommercial.gov.uk
Working flexibly, delivering outcomes
CCS operates a smarter working model that balances flexibility with collaboration. Successful candidates are expected to spend at least 26 days per quarter (approximately 2 days per week, pro-rata) at their contracted office, another CCS site, or off-site for meetings. For the remainder of the time, you may work from home or another suitable location that meets business needs.
Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Selection Process
A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@crowncommercial.gov.uk.
Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.
#CCS26
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
Complaints Procedure
Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles details of which can be found at https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance.
If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk
Internal candidates should apply using their Workday account. Please use the careers hub for your application.
